Archiving VoIP conversations
First Claim
1. A method for storing a part of a digital conversation to a designated database wherein the digital conversation is exchanged over a VoIP communication channel, comprising:
- receiving a request to store at least part of the digital conversation;
receiving authentication information to authenticate at least one party participating in the digital conversation;
collecting a set of data packets relating to the at least part of the digital conversation;
generating a record of the at least part of the digital conversation with the authentication information and the collected data packets; and
storing the generated record to the designated database.
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Accused Products
Abstract
Generally described, the present invention is directed to a method and system that provides the ability to record and store a digital conversation exchanged among mutually agreed parties in a specified archive database. In some instances, content of a digital conversations may be stored (e.g., for legal and/or medical purposes) along with the authenticity of those conversations. Parties who are involved in the digital conversation can authenticate and associate themselves with the conversation. The authentication may be integrated or bound with the digital conversation so that the digital conversation can be stored with a proof of authenticity in the specified archive database. The stored conversation may be retrieved by the parties or any entity with a delegation from the party for reviewing the conversation, or incorporating new information into the stored conversation.
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Citations
20 Claims
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1. A method for storing a part of a digital conversation to a designated database wherein the digital conversation is exchanged over a VoIP communication channel, comprising:
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receiving a request to store at least part of the digital conversation; receiving authentication information to authenticate at least one party participating in the digital conversation; collecting a set of data packets relating to the at least part of the digital conversation; generating a record of the at least part of the digital conversation with the authentication information and the collected data packets; and storing the generated record to the designated database. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A computer-readable medium having computer-executable components for archiving a conversation over a digital voice communication channel, comprising:
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an archiving request component for generating a request to archive an authenticated conversation, wherein the authenticated conversation is a part of the conversation that requires at least one authentication; an information collection component for collecting authentication information relating to the at least one authentication; and an authentication application component for applying the collected authentication information to the part of the conversation and for authenticating the part of the conversation to confirm the at least one authentication. - View Dependent Claims (12, 13, 14, 15, 16)
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17. A method for generating and storing an authenticated conversation, comprising:
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receiving authentication information from at least one device of clients that are involved in a conversation over a VoIP communication channel; identifying relevant information from the conversation, the relevant information being contextual information and voice information; collecting the relevant information from the conversation; confirming a validity of the authentication information; and if the authentication information is confirmed, binding the confirmed authentication information with the relevant information to generate an authenticated conversation. - View Dependent Claims (18, 19, 20)
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Specification