Computer-readable recording medium having recorded therein telephone-call connection program, telephone-call connection method, and telephone-call connection apparatus

• US 20070274494A1
• Filed: 12/22/2006
• Published: 11/29/2007
• Est. Priority Date: 05/15/2006
• Status: Abandoned Application

• Current Assignee: Fujitsu Broad Solution & Consulting, Inc. (Fujitsu Limited), Fujitsu Limited
• Original Assignee: Fujitsu Broad Solution & Consulting, Inc. (Fujitsu Limited), Fujitsu Limited
• Inventors: Nishiyama, Soichi, Awamoto, Yasuhiko, Tuge, Chizu, Ohba, Rieko, Ueno, Yoshihiko
• Application Number:
  US11/643,791
• Publication Number:
  US 20070274494A1
• Time in Patent Office: Days
• US Class Current: 379/210.10
• CPC Class Codes: H04M 2203/2072 Schedules, e.g. personal calendars
• CPC Class Codes: H04M 3/42059 Making use of the calling party identifier
• CPC Class Codes: H04M 3/4211 where the identifier is used to access a profile
• CPC Class Codes: H04M 3/436 Arrangements for screening incoming calls , i.e. evaluating the characteristics of a call before deciding whether to answer it based on the calling party profile H04M3/42059; based on location H04M3/42348; based on presence H04M3/42365; diversion H04M3/54

Abstract

A computer-readable recording medium having recorded therein a telephone-call connection program for controlling telephone calling with the schedule of the other party of a call and a call importance level therefor being taken into account. A connection-request receiving block extracts a transmission-source telephone number and a transmission-destination telephone number and identifies the other party of the call from the transmission-destination telephone number. Then, a call-importance-level determination block determines the call importance level of the call for the other party of the call. A schedule determination block determines whether the current time falls in a response-rejection time zone of the other party of the call. A connection determination block determines according to the response-rejection time zone and the call importance level whether telephone calling is necessary. When telephone calling is necessary, a telephone calling block makes telephone calling directed to a terminal corresponding to the transmission-destination telephone number.

Claims

1. A computer-readable recording medium having recorded therein a telephone-call connection program for controlling telephone calling according to a schedule of the other party of a call, the program making a computer serve as:

registered-member-information storage means for storing identification information for identifying telephone registered members individually and telephone numbers assigned to the telephone registered members, in association with each other;

transmission-source-information storage means for storing, for each telephone registered member, a telephone number assigned to a telephone caller and information indicating the call importance level of a call from the telephone caller for the telephone registered member, in association with each other;

schedule-information storage means for storing, for each telephone registered member, information on a response-rejection time zone that indicates a time zone when the telephone registered member does not want to receive telephone calling;

when receiving a telephone-call connection request that includes a transmission-source telephone number and a transmission-destination telephone number, connection-request receiving means for extracting the transmission-source telephone number and the transmission-destination telephone number from the received telephone-call connection request and also for referring to the registered-member-information storage means to identify a telephone registered member corresponding to the extracted transmission-destination telephone number;

call-importance-level determination means for referring to the transmission-source-information storage means to determine a call importance level corresponding to the transmission-source telephone number extracted by the connection-request receiving means, for the telephone registered member identified by the connection-request receiving means;

schedule determination means for referring to the schedule-information storage means to determine whether the current time falls in the response-rejection time zone of the telephone registered member identified by the connection-request receiving means;

connection determination means for determining that telephone calling is necessary when the schedule determination means determines that the current time does not fall in the response-rejection time zone; and

for determining whether the call importance level determined by the call-importance-level determination means is equal to or higher than a reference importance level specified in advance, when the schedule determination means determines that the current time falls in the response-rejection time zone, and for determining that telephone calling is necessary when the call importance level determined by the call-importance-level determination means is equal to or higher than the reference importance level; and

telephone calling means for performing telephone calling directed to a terminal corresponding to the transmission-destination telephone number extracted by the connection-request receiving means when the connection determination means determines that telephone calling is necessary.

2. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein, when the connection determination means does not determine that telephone calling is necessary, the telephone calling means sends a message indicating that the call cannot be responded, to the transmission source of the telephone-call connection request.

3. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein the registered-member-information storage means stores a first telephone number and a second telephone number different from the first telephone number, in association with the identification information of each telephone registered member;

and

the telephone calling means performs telephone calling directed to a terminal identified by the first telephone number of the telephone registered member identified by the connection-request receiving means when the current time does not fall in the response-rejection time zone; and

performs telephone calling directed to a terminal identified by the second telephone number of the telephone registered member identified by the connection-request receiving means when the current time falls in the response-rejection time zone.

4. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein the registered-member-information storage means stores a first telephone number and a second telephone number different from the first telephone number, in association with the identification information of each telephone registered member;

and

the telephone calling means performs telephone calling directed to a terminal identified by the first telephone number of the telephone registered member identified by the connection-request receiving means, and, when no response is received from the terminal identified by the first telephone number within a predetermined period of time, the telephone calling means further performs telephone calling directed to a terminal identified by the second telephone number of the telephone registered member identified by the connection-request receiving means.

5. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein the schedule-information storage means stores information on a response-rejection reason in association with the information on each response-rejection time zone;

when the schedule determination means determines that the current time falls in the response-rejection time zone, the schedule determination means further identifies, among reason-basis reference importance levels specified in advance for the response-rejection reasons, the reason-basis reference importance level of a response-rejection reason corresponding to the current time; and

when the schedule determination means determines that the current time falls in the response-rejection time zone, the connection determination means determines whether telephone calling is necessary, using the reason-basis reference importance level identified by the schedule determination means as the reference importance level.

6. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein the schedule-information storage means stores information on a response-rejection reason in association with the information on each response-rejection time zone, and also stores, for each telephone registered member, the information on the response-rejection reasons and information on reason-basis reference importance levels in association with each other;

when the schedule determination means determines that the current time falls in the response-rejection time zone, the schedule determination means further identifies the reason-basis reference importance level of a response-rejection reason corresponding to the current time; and

when the schedule determination means determines that the current time falls in the response-rejection time zone, the connection determination means determines whether telephone calling is necessary, using the reason-basis reference importance level identified by the schedule determination means as the reference importance level.

7. The computer-readable recording medium having recorded therein the telephone-call connection program according to claim 1, wherein, when the transmission-source telephone number extracted by the connection-request receiving means is not stored in the transmission-source-information storage means, the call-importance-level determination means determines a lowest importance level specified in advance as the call importance level corresponding to the transmission-source telephone number.

8. A telephone-call connection method for controlling telephone calling according to a schedule of the other party of a call, comprising the steps of:

when receiving a telephone-call connection request that includes a transmission-source telephone number and a transmission-destination telephone number, connection-request receiving means extracting the transmission-source telephone number and the transmission-destination telephone number from the received telephone-call connection request and also referring to registered-member-information storage means that stores identification information for identifying telephone registered members individually and telephone numbers assigned to the telephone registered members, in association with each other, to identify a telephone registered member corresponding to the extracted transmission-destination telephone number;

call-importance-level determination means referring to transmission-source-information storage means that stores, for each telephone registered member, a telephone number assigned to a telephone caller and information indicating the level of importance of a call from the telephone caller for the telephone registered member, in association with each other, to determine a call importance level corresponding to the transmission-source telephone number extracted by the connection-request receiving means, for the telephone registered member identified by the connection-request receiving means;

schedule determination means referring to schedule-information storage means that stores, for each telephone registered member, information on a response-rejection time zone that indicates a time zone when the telephone registered member does not want to receive telephone calling, to determine whether the current time falls in the response-rejection time zone of the telephone registered member identified by the connection-request receiving means;

connection determination means determining that telephone calling is necessary when the schedule determination means determines that the current time does not fall in the response-rejection time zone; and

determining whether the call importance level determined by the call-importance-level determination means is equal to or higher than a reference importance level specified in advance, when the schedule determination means determines that the current time falls in the response-rejection time zone, and determining that telephone calling is necessary when the call importance level determined by the call-importance-level determination means is equal to or higher than the reference importance level; and

telephone calling means performing telephone calling directed to a terminal corresponding to the transmission-destination telephone number extracted by the connection-request receiving means when the connection determination means determines that telephone calling is necessary.

9. A telephone-call connection apparatus for controlling telephone calling according to a schedule of the other party of a call, comprising:

registered-member-information storage means for storing identification information for identifying telephone registered members individually and telephone numbers assigned to the telephone registered members, in association with each other;

transmission-source-information storage means for storing, for each telephone registered member, a telephone number assigned to a telephone caller and information indicating the call importance level of a call from the telephone caller for the telephone registered member, in association with each other;

schedule-information storage means for storing, for each telephone registered member, information on a response-rejection time zone that indicates a time zone when the telephone registered member does not want to receive telephone calling;

when receiving a telephone-call connection request that includes a transmission-source telephone number and a transmission-destination telephone number, connection-request receiving means for extracting the transmission-source telephone number and the transmission-destination telephone number from the received telephone-call connection request and also for referring to the registered-member-information storage means to identify a telephone registered member corresponding to the extracted transmission-destination telephone number;

call-importance-level determination means for referring to the transmission-source-information storage means to determine a call importance level corresponding to the transmission-source telephone number extracted by the connection-request receiving means, for the telephone registered member identified by the connection-request receiving means;

schedule determination means for referring to the schedule-information storage means to determine whether the current time falls in the response-rejection time zone of the telephone registered member identified by the connection-request receiving means;

connection determination means for determining that telephone calling is necessary when the schedule determination means determines that the current time does not fall in the response-rejection time zone; and

for determining whether the call importance level determined by the call-importance-level determination means is equal to or higher than a reference importance level specified in advance, when the schedule determination means determines that the current time falls in the response-rejection time zone, and for determining that telephone calling is necessary when the call importance level determined by the call-importance-level determination means is equal to or higher than the reference importance level; and

telephone calling means for performing telephone calling directed to a terminal corresponding to the transmission-destination telephone number extracted by the connection-request receiving means when the connection determination means determines that telephone calling is necessary.