MANAGING MESSAGES BETWEEN MULTIPLE WIRELESS CARRIERS TO MULTIPLE ENTERPRISES USING A RELATIVELY LIMITED NUMBER OF IDENTIFIERS

• US 20070276915A1
• Filed: 08/14/2007
• Published: 11/29/2007
• Est. Priority Date: 04/04/2006
• Status: Abandoned Application

• Current Assignee: Wireless Services Corp. (SinglePoint, Inc.)
• Original Assignee: Wireless Services Corp. (SinglePoint, Inc.)
• Inventors: Lindsay, Alan, Miller, Curtis, Cast, Thomas, Lofdahl, Eric, Kuhlmann, John, Setlow, Larry
• Application Number:
  US11/838,763
• Publication Number:
  US 20070276915A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: H04L 51/234 for tracking messages
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04W 4/14 Short messaging services, e.g. short message services [SMS] or unstructured supplementary service data [USSD]
• CPC Class Codes: H04W 4/20 Services signaling; Auxiliary data signalling, i.e. transmitting data via a non-traffic channel

Abstract

Identifying a reply message using a relatively limited number of message source identifiers divided among multiple enterprises. In an exemplary embodiment, a message is sent with a source device to one or more target mobile devices on one or more wireless carriers. Each target mobile device can be associated with multiple enterprises. A gateway assigns one of a limited number of long codes to the message for each wireless carrier. The long code is selected from a sub-block of long codes that are associated with one of the multiple enterprises. Each long code identifies the gateway as a return address for the message. Upon receiving a second message, addressed to the long code, the gateway examines an associated target mobile device inbox for a message assigned the same long code. If a matching message exists, the gateway interprets the second message is a reply to the first message.

Claims

1. A method for identifying a reply message, comprising:

associating a first message with a source identifier selected from a sub-block of a plurality of sub-blocks of a relatively limited number of identifiers allocated by a communication carrier, wherein the source identifier identifies a source of the first message, and wherein each sub-block is associated with one of a plurality of enterprises, each enterprise comprising a plurality of users;

associating the first message with a client inbox that is associated with a client identifier of a client to which the first message is directed, wherein the client is associated with at least two of the plurality of enterprises;

receiving a second message directed to the source identified by the source identifier and wherein the second message is identified as from the client identified by the client identifier; and

identifying the second message as a reply message if the client inbox is associated with a message identified as from the source by the source identifier within the sub-block.

2. The method of claim 1, wherein the inbox is a virtual inbox maintained by a message gateway that interfaces with a plurality of communication carriers.

3. The method of claim 1, further comprising routing the second message to the source of the first message, wherein the source comprises another client.

4. The method of claim 1, further comprising identifying the second message as a new message if the client inbox does not include a message identified as from the source by the source identifier within the sub-block.

5. The method of claim 1, wherein the first message and the second message conform to at least one of the following;

a short message service—

point to point protocol, a multimedia service protocol, a simple network paging protocol, a simple mail transport protocol, a post office protocol, a wireless content transport protocol, and a hypertext transport protocol.

6. The method of claim 1, wherein the client identifier comprises one of the following;

a telephone number, a mobile identification number, an internet protocol address, and a messaging account user identifier.

7. The method of claim 1, wherein the source identifier comprises a long code.

8. The method of claim 1, further comprising assigning a message identifier to the first message and associating the message identifier with the second message to identify the second message as a reply.

9. The method of claim 1, further comprising appending the second message to the first message.

10. A computer readable medium storing computer executable instructions that enable an electronic device to perform the actions of claim 1.

11. A system for identifying a reply message, comprising:

a communication interface;

a processor in communication with the communication interface; and

a memory storing machine readable instructions that cause the processor to perform at least the actions of;

associating a first message with a source identifier selected from a sub-block of a plurality of sub-blocks of a relatively limited number of identifiers allocated by a communication carrier, wherein the source identifier identifies a source of the first message, and wherein each sub-block is associated with one of a plurality of enterprises, each enterprise comprising a plurality of users;

associating the first message with a client inbox that is associated with a client identifier of a client to which the first message is directed, wherein the client is associated with at least two of the plurality of enterprises;

receiving a second message directed to the source identified by the source identifier and wherein the second message is identified as from the client identified by the client identifier; and

identifying the second message as a reply message if the client inbox is associated with a message identified as from the source by the source identifier within the sub-block.

12. The system of claim 11, wherein the inbox is a virtual inbox and the communication interface interfaces with a plurality of communication carriers.

13. The system of claim 11, wherein the machine readable instructions further cause the processor to perform the action of routing the second message to the source of the first message, wherein the source comprises another client.

14. The system of claim 11, wherein the machine readable instructions further cause the processor to perform the action of identifying the second message as a new message if the client inbox does not include a message identified as from the source by the source identifier within the sub-block.

15. The system of claim 11, wherein the first message and the second message conform to at least one of the following;

a short message service—

point to point protocol, a multimedia service protocol, a simple network paging protocol, a simple mail transport protocol, a post office protocol, a wireless content transport protocol, and a hypertext transport protocol.

16. The system of claim 11, wherein the client identifier comprises one of the following;

a telephone number, a mobile identification number, an internet protocol address, and a messaging account user identifier.

17. The system of claim 11, wherein the source identifier comprises a long code.

18. The system of claim 11, wherein the machine readable instructions further cause the processor to perform the action of assigning a message identifier to the first message and associating the message identifier with the second message to identify the second message as a reply.

19. The system of claim 11, wherein the machine readable instructions further cause the processor to perform the action of appending the second message to the first message.

20. A system for identifying a reply message, comprising:

a virtual inbox storing a first message associated with a source identifier selected from a sub-block of a plurality of sub-blocks of a relatively limited number of identifiers allocated by a communication carrier, wherein the source identifier identifies a source of the first message, and wherein the first message is associated with a client identifier of a client to which the first message is directed, wherein the client is associated with at least two of a plurality of enterprises and each enterprise is associated with one sub-block of the plurality of sub-blocks; and

a message routing engine that;

receives a second message directed to the source identified by the source identifier and wherein the second message is identified as from the client identified by the client identifier; and

identifies the second message as a reply message if the virtual inbox is associated with a message identified as from the source by the source identifier.