Method and apparatus for providing a click-to-talk service for advertisements
First Claim
1. A method for providing a service associated with an advertisement in a communication network, comprising:
- obtaining meta-information from video content, where said video content comprises;
at least one program and at least one advertisement;
sending said meta-information and said video content to at least one viewer; and
receiving a request from said at least one viewer while said at least one advertisement is being displayed to contact an enterprise customer associated with said at least one advertisement.
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Accused Products
Abstract
A method and apparatus for providing a click-to-talk service for advertisements carried over packet networks such as digital cable networks, Voice over Internet Protocol (VoIP) and Service over Internet Protocol (SoIP) networks are disclosed. For example, an enterprise customer subscribes to a service with a service provider that provides a click-to-talk feature with its advertisements on television channels. In one embodiment, the network service provider obtains meta-information from a video content and transmits the meta-information and the video content to a set-top box. The network service provider also enables consumers while viewing the advertisements to click on their remote control to initiate a call to talk to the advertising enterprise entity. Thus, when the consumer clicks-to-talk to the enterprise entity, the network service provider enables the consumer to reach the enterprise entity immediately.
41 Citations
20 Claims
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1. A method for providing a service associated with an advertisement in a communication network, comprising:
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obtaining meta-information from video content, where said video content comprises;
at least one program and at least one advertisement;sending said meta-information and said video content to at least one viewer; and receiving a request from said at least one viewer while said at least one advertisement is being displayed to contact an enterprise customer associated with said at least one advertisement. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A system for providing a service associated with an advertisement in a communication network, comprising:
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means for obtaining meta-information from video content, where said video content comprises;
at least one program and at least one advertisement;means for sending said meta-information and said video content to at least one viewer; and means for receiving a request from said at least one viewer while said at least one advertisement is being displayed to contact an enterprise customer associated with said at least one advertisement. - View Dependent Claims (9, 10, 11, 12, 13, 14)
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15. A method for providing a service associated with an advertisement in a communication network, comprising:
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receiving meta-information and video content destined to at least one viewer, where said video content comprises;
at least one program and at least one advertisement;receiving a request from said at least one viewer while said at least one advertisement is being displayed to contact an enterprise customer associated with said at least one advertisement; and forwarding said request to a first service provider for establishing a communication channel between said at least one viewer and said enterprise customer. - View Dependent Claims (16, 17, 18, 19, 20)
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Specification