Method, system and computer program product for improving information technology service resiliency
First Claim
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1. A method comprising:
- generating a model of an information technology process, wherein the process comprises a plurality of process steps, wherein the model identifies resources associated with the process;
identifying dependencies on the resources for at least one process step of the plurality of process steps;
perturbing the model;
assessing an impact of the perturbation on the model; and
reducing the impact of the perturbation on the model by utilizing at least one remedial action.
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Abstract
A method is provided. The method includes the steps of: generating a model of an information technology process, wherein the process comprises a plurality of process steps and wherein the model identifies resources associated with the process; identifying dependencies on the resources for at least one process step of the plurality of process steps; perturbing the model; assessing an impact of the perturbation on the model; and reducing the impact of the perturbation on the model by utilizing at least one remedial action.
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Citations
35 Claims
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1. A method comprising:
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generating a model of an information technology process, wherein the process comprises a plurality of process steps, wherein the model identifies resources associated with the process; identifying dependencies on the resources for at least one process step of the plurality of process steps; perturbing the model; assessing an impact of the perturbation on the model; and reducing the impact of the perturbation on the model by utilizing at least one remedial action. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A computer program product comprising program instructions embodied on a tangible computer-readable medium, execution of the program instructions resulting in operations comprising:
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generating a model of an information technology process, wherein the process comprises a plurality of process steps, wherein the model identifies resources associated with the process; identifying dependencies on the resources for each process step of the plurality of process steps; perturbing the model; assessing an impact of the perturbation on the model; and reducing the impact of the perturbation on the model by utilizing at least one remedial action. - View Dependent Claims (13, 14, 15, 16, 17, 18, 19, 20)
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21. A system comprising:
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means for generating a model of an information technology process, wherein the process comprises a plurality of process steps, wherein the model identifies resources associated with the process; means for identifying dependencies on the resources for each process step of the plurality of process steps; means for perturbing the model; means for assessing an impact of the perturbation on the model; and means for reducing the impact of the perturbation on the model by utilizing at least one remedial action. - View Dependent Claims (22, 23, 24)
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25. A method to improve information technology process resiliency comprising:
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modeling an information technology process to develop a representation of the process; creating a dependency representation from said representation; conducting a sensitivity analysis based upon said dependency representation; and planning at least one remedial action based upon the sensitivity analysis. - View Dependent Claims (26, 27, 28, 29)
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30. A method to perform a sensitivity analysis on an information technology process comprising:
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perturbing a model of the process; and assessing an impact of the perturbation on the model. - View Dependent Claims (31, 32, 33, 34, 35)
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Specification