System and method for providing services to a client
First Claim
1. A method for serving a client concerning a transaction that the client wishes to make with a third party, comprising the steps of:
- providing a computerized calculation system that the client can access to make a calculation;
prompting the client to enter information into the computerized calculation system concerning the transaction that the client wishes to make with the third party;
preparing documents for the third party;
providing the documents to the third party;
receiving the documents back from the third party; and
advising the client concerning the transaction.
5 Assignments
0 Petitions
Accused Products
Abstract
A method is provided for a service provider to automate service tasks for a client where the client would otherwise need to perform the tasks. The method can be implemented using computers and the internet, where a web site is provided that the client can access for information and/or calculations. Where the client is a lender making a loan to a borrower, who wishes to purchase real or personal property from a seller, the client provides customer information to the service provider who in turn provides documents for execution by the borrower and the seller. After auditing the information received, the service provider advises the client whether to make the loan. If the loan is made, the client disburses proceeds to the seller and/or to a pre-existing lienholder and an amount to the service provider, who sends information to a governmental entity for recording a lien on the property.
41 Citations
22 Claims
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1. A method for serving a client concerning a transaction that the client wishes to make with a third party, comprising the steps of:
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providing a computerized calculation system that the client can access to make a calculation; prompting the client to enter information into the computerized calculation system concerning the transaction that the client wishes to make with the third party; preparing documents for the third party; providing the documents to the third party; receiving the documents back from the third party; and advising the client concerning the transaction. - View Dependent Claims (2, 3, 4, 5, 6, 7)
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8. A method for serving a lender, wherein the lender wishes to loan money to a borrower, and wherein the borrower wishes to purchase something from a seller, comprising the steps of:
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providing an internet, web-based calculation module for determining an expense associated with the purchase, wherein the lender can access and use the calculation module; prompting the lender to enter information into the calculation module concerning the purchase the borrower wishes to make; calculating the expense associated with the purchase and providing the result to the lender; receiving a communication from the lender that the lender and the borrower have reached an agreement; and advising the lender concerning the agreement. - View Dependent Claims (9, 10, 11)
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12. A method for providing service to a lender, wherein the lender wishes to loan money to a borrower, and wherein the borrower wishes to purchase a vehicle from a seller, comprising the steps of:
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providing a computerized calculation module for determining an expense associated with the purchase, wherein the expense concerns a tax associated with the purchase or registration of the vehicle, and wherein the client can access and use the calculation module; prompting the lender to enter information into the calculation module concerning the vehicle; calculating the expense associated with the purchase and providing the result to the lender; providing a tracking software module, wherein the lender can send communications to and receive communications from the tracking software module; receiving an agreement communication from the lender that the lender and the borrower have reached an agreement on a loan amount and terms for a loan, wherein the loan amount includes the expense associated with the purchase; noting the agreement communication in the tracking software module; preparing borrower documents; providing the borrower documents to the borrower; preparing seller documents; providing the seller documents to the seller; receiving the borrower documents from the borrower, wherein the borrower documents have been executed by the borrower; receiving the seller documents from the seller, wherein the seller documents have been executed by the seller; auditing the executed borrower and seller documents for errors or omissions; and advising the lender as to whether to fund the loan to the borrower. - View Dependent Claims (13, 14, 15, 16, 17)
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19. The method of claim 18, further comprising sending the DMV documents to a governmental entity that regulates the purchase of the vehicle.
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20. The method of claim 18, further comprising submitting the DMV documents to a governmental entity that regulates the purchase of the vehicle, wherein the documents are submitted electronically.
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21. A system for providing services to a client, the client having a customer, comprising:
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a first computerized module for providing information to the client; a second computerized module for providing information to the customer, wherein the second computerized module is integrated with the first computerized module; a document management module for managing documents and/or printing forms, wherein the document management module is integrated with the second computerized module; a courier integration module adapted for integrating computerized data in a courier service entity'"'"'s system with the document management module; a tracking module for tracking work-in-process, wherein the tracking module is integrated with the courier integration module and/or the document management module; and an automated data exchange module adapted for receiving data from a computerized system operated by the client and for exchanging information with the tracking module.
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22. A method for providing services to a client, the client having a customer, the client contemplating a transaction with the customer, the client and the customer having a need to provide information to a third party concerning the transaction, comprising the steps of:
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providing information to the client via a computerized system and/or through a network of computers, wherein the client requests the information through the computer system and/or through the network of computers; receiving client-customer information from the client concerning a proposed transaction between the client and the customer; providing service provider-customer information to the customer; receiving customer-service provider information from the customer concerning the service provider-customer information; advising the client to implement the transaction between the client and the customer; and providing service provider-third party information to the third party concerning the transaction between the client and the customer.
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Specification