Automatic Routing of In-Vehicle Emergency Calls to Automatic Crash Notification Services and to Public Safety Answering Points
First Claim
1. A method for routing an emergency call from an in-vehicle mobile device comprising:
- receiving a set up message from said in-vehicle mobile device, said set up message including a plurality of parameters;
determining a destination automatic crash notification (ACN) call center based on one or more of said parameters;
determining a destination public safety answering point (PSAP) based on one or more of said parameters; and
routing said emergency call to said destination ACN call center.
10 Assignments
0 Petitions
Accused Products
Abstract
A system and method automatically routes in-vehicle emergency calls to an automatic crash notification (ACN) call center using information provided by the calling mobile device in the call set up message. An operator at the ACN call center is presented with an identification of a public safety answering point (PSAP) that serves the location of the vehicle. The ACN operator may then conference in the PSAP if needed. The provided information is displayed at both the ACN operator'"'"'s position and at the PSAP. Alternatively, the call is routed to the PSAP first or to both the PSAP and the ACN call center simultaneously.
-
Citations
14 Claims
-
1. A method for routing an emergency call from an in-vehicle mobile device comprising:
-
receiving a set up message from said in-vehicle mobile device, said set up message including a plurality of parameters; determining a destination automatic crash notification (ACN) call center based on one or more of said parameters; determining a destination public safety answering point (PSAP) based on one or more of said parameters; and routing said emergency call to said destination ACN call center. - View Dependent Claims (2, 3, 4, 5, 6, 7)
-
-
8. A method for routing an emergency call from an in-vehicle mobile device comprising:
-
receiving a set up message from said in-vehicle mobile device, said set up message including a plurality of parameters; determining a destination automatic crash notification (ACN) call center based on one or more of said parameters; determining a destination public safety answering point (PSAP) based on one or more of said parameters; and routing said emergency call to said destination PSAP call center. - View Dependent Claims (9, 10)
-
-
11. An emergency location center comprising:
-
a signaling interface unit configured to receive messages containing one or more parameters from a network and sending destination numbers back through the network; a database configured to store a plurality of parameters in relation to a plurality of destination PSAP and ACN call center numbers; and a processor coupled to said signaling interface unit and said database and configured to apply one or more of said one or more parameters to said database to select one of said plurality of destination PSAP numbers and one of said plurality of destination ACN call center numbers and return said selected destination PSAP number and said selected ACN call center number to said signaling interface unit for forwarding through said network. - View Dependent Claims (12, 13, 14)
-
Specification