ENVIRONMENT AWARE RESOURCE CAPACITY PLANNING FOR SERVICE DELIVERY

• US 20070288274A1
• Filed: 06/05/2006
• Published: 12/13/2007
• Est. Priority Date: 06/05/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Moyer, Ann M., Ludwig, Heiko Hary, Chao, Tian Jy, Kumaran, Santhosh Babu, Jaluka, Rajesh, Loewenstern, David Matthew, Weinberger, Steven Matthew
• Application Number:
  US11/422,119
• Publication Number:
  US 20070288274A1
• Time in Patent Office: Days
• US Class Current: 705/7
• CPC Class Codes: G06Q 10/06 Resources, workflows, human or project management; Enterprise or organisation planning; Enterprise or organisation modelling
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/06316 Sequencing of tasks or work

Abstract

Disclosed is an apparatus and method for organizing a capacity planning system. The method includes receiving resource model data from a domain knowledge, receiving generic resource definitions from the domain knowledge, developing a service delivery center capacity model based upon the domain knowledge and other data. The method further includes implementing a capacity management platform to execute a capacity plan for processing the capacity management.

Claims

1. A method for organizing a capacity planning system, comprising:

receiving resource model data from domain knowledge;

receiving generic resource definitions from said domain knowledge;

developing a service delivery center capacity model based upon said domain knowledge and other data; and

implementing capacity management platform to execute a capacity plan for processing said capacity management.

2. The method of claim 1, wherein said receiving of resource model data is data relating to a server.

3. The method of claim 1, wherein said receiving of resource model data is data relating to a network.

4. The method of claim 1, wherein said receiving of resource model data is data relating to a storage apparatus.

5. The method of claim 1, wherein said receiving of resource model data is data relating to a customer application.

6. The method of claim 1, wherein said receiving of resource model data is data relating to a point of deployment for services.

7. The method of claim 1, wherein said receiving of resource definitions is metrics data relating said resource model.

9. The method of claim 1, further comprises:

imposing limits on said resource model.

10. The method of claim 9, wherein said imposing of limits define an upper limit for said resource model.

11. The method of claim 9, wherein said imposing of limits define an imposed limit for said resource model.

19. The apparatus of claim 1, wherein said received resource model data is data from a customer application running on a computer device.

8. The method of claim 8, further comprises:

tying said metrics data to the business function of said resource model.

12. A computer-based method for an electronic service offering, comprising:

receiving resource model data from domain knowledge;

receiving generic resource definitions from said domain knowledge;

developing a service delivery center capacity model based upon said domain knowledge and other data; and

implementing capacity management platform to execute a capacity plan for processing said capacity management.

13. The method of claim 12, wherein said receiving of resource model data is data relating to a server.

14. The method of claim 12, wherein said receiving of resource model data is data relating to a customer application.

15. Apparatus for organizing a capacity planning system, the apparatus comprising:

at least one computer being configured to be operative to;

receive resource model data from domain knowledge, receive generic resource definitions from said domain knowledge, develop a service delivery center capacity model based upon said domain knowledge and other data, and implement a capacity management platform to execute a capacity plan for processing said capacity management.

16. The apparatus of claim 15, wherein said received resource model data is data from a server.

17. The apparatus of claim 15, wherein said received resource model data is data from a network.

18. The apparatus of claim 15, wherein said received resource model data is data from a storage apparatus.

20. A program storage device readable by a machine, tangibly embodying a program of instructions executable by the machine to perform a method comprising:

receiving resource model data from domain knowledge;

receiving generic resource definitions from said domain knowledge;

developing a service delivery center capacity model based upon said domain knowledge and other data; and

implementing capacity management platform to execute a capacity plan for processing said capacity management.