METHOD AND APPARATUS FOR MONITORING EXECUTION OF A BUSINESS PROCESS MANAGED USING A STATE MACHINE

• US 20070294097A1
• Filed: 01/31/2007
• Published: 12/20/2007
• Est. Priority Date: 09/12/2001
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Houston, John, Hasson, Laurent
• Application Number:
  US11/669,394
• Publication Number:
  US 20070294097A1
• Time in Patent Office: Days
• US Class Current: 705/7.36
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/10 Office automation; Time management
• CPC Class Codes: G06Q 40/12 Accounting

Abstract

A state-based method and apparatus are disclosed for tracing and auditing a business process managed using a state machine. The disclosed system can selectively vary the tracing and auditing based, for example, upon the specific state within the business process or the identity of the organization or user associated with a given transaction. An organization can indicate whether any trace or audit information (or both) should be collected for the organization. In addition, the specific information that is collected for a given state in the state machine can be separately specified for a trace mode or audit mode. Trace and audit records can be tailored to the organization and situation at hand. the collected trace and audit information reflect the values associated with the object at well-defined points in time since they are associated with the states of the business process.

Claims

1. A method for monitoring a business process, the method comprising:

determining whether the business process has been initiated, the business process being associated with one or more organizations and being managed by a state machine comprising a plurality of states; and

initiating a monitoring process responsive to initiation of the business process, the monitoring process being operable to

determine a least one of the one or more organizations associated with the business process has elected to collect a set of information relating to at least on of the plurality of states of the state machine,

monitor the state machine to determine whether the state machine has transitioned into the at least one state responsive to the at least one organization electing to collect the set of information relating to the at least one state, and

collect the set of information relating to the at least one state responsive to the state machine transitioning into the at least one state.

2. The method of claim 1, wherein the set of information to be collected is specified in a first database table.

3. The method of claim 1, wherein the monitoring process is further operable to:

determine whether the at least one organization has elected to collect another set of information relating to at least another of the plurality of states of the state machine,

monitor the state machine to determine whether the state machine has transitioned into the at least one other state responsive to the at least one organization electing to collect the other set of information relating to the at least one other state, and

collect the other set of information relating to the at least one other state responsive to the state machine transitioning into the at least one other state.

4. The method of claim 3, wherein the set of information to be collected for the at least one state differs from the other set of information to be collected for the at lest on other state.

5. The method of claim 1, wherein the election by each of the one or more organizations associated with the business process to collect or not collect the set of information relating to the at least one state is specified in a second database table.

6. The method of claim 1, wherein the set of information collected is utilized to identify one or more sources of error or inefficient performance in the business process.

7. The method of claim 1, wherein the set of information collected id utilized to audit one or more transactions of the business process.

8. The method of claim 1, wherein the business process is an e-commerce application.

9. A computer program product comprising a computer readable medium, the computer readable medium including a computer readable program for monitoring a business process, the computer readable program comprising program instructions for:

determining whether the business process has been initiated, the business process being associated with one or more organizations and being managed by a state machine comprising a plurality of states; and

initiating a monitoring process responsive to initiation of the business process, the monitoring process being operable to

determine whether at least on of the one or more organizations associated with the business process has elected to collect a set of information relating to at least one of the plurality of states of the state machine,

monitor the state machine to determine whether the state machine has transitioned into the at least one state responsive to the at least one organization electing to collect the set of information relating to the at least one state, and

collect the set of information relating to the at least one state responsive to the state machine transitioning into the at least one state.

10. The computer program product of claim 9, wherein the monitoring process is further operable to:

determine whether the at least one organization has elected to collect another set of information relating to at least another of the plurality of states.

monitor the state machine to determine whether the state machine has transitioned into the at least on other state responsive to the at least on organization electing to collect the other set of information relating to the at lest one other state, and

collect the other set of information relating to the at lest one other state responsive to the state machine transitioning into the at least one other state.

11. The computer program product of claim 10, wherein the set of information to be collected for the at least one state differs from the other set of information to be collected for the at least one other state.

12. The computer program product of claim 9, wherein the set of information collected is utilized to identify one or more sources of error or inefficient performance in the business process.

13. The computer program product of claim 9, wherein the set of information collected is utilized to audit one or more transactions of the business process.

14. A system for monitoring a business process, the system comprising:

a memory operable to store computer-readable code; and

a processor in communication with the memory, the processor being operable to execute the computer-readable code stored in the memory, wherein the computer-readable code comprises instructions for;

determining whether the business process has been initiated, the business process being associated with one or more organizations and being managed by a state machine comprising a plurality of states, and

initiating a monitoring process responsive to initiation of the business, the monitoring process being operable to

determine whether a least one of the one or more organizations associated with the business process has elected to collect a set of information relating to at least one of the plurality of states,

monitor the state machine to determine whether the state machine has transitioned into the at least one state responsive to the at least one organization electing to collect the set of information relating to the at least one state, and

collect the set of information relating to the at least one state responsive to the state machine transitioning into the at least one state.

15. The system of claim 14, wherein the set of information to be collected is specified in a first database table.

16. The system of claim 14, wherein the monitoring process is further operable to:

determine whether the at least one organization has elected to collect another set of information relating to at least another of the plurality of states,

monitor the state machine to determine whether the state machine has transitioned into the at least one other state responsive to the at least one organization electing to collect the other set of information relating to the at least one other state, and

collect the other set of information relating to the at least one other state responsive to the state machine transitioning into the at least one other state.

17. The system of claim 16, wherein the set of information to be collected for the at least one state differs from the other set of information to be collected for the at least one other state.

18. The system if claim 14, wherein the election by each of the one or more organizations associated with the business process to collect or not collect the set of information relating to the at least one state is specified in a second database table.

19. The system of claim 14, wherein the set of information collected is utilized to identify one or more sources of error or inefficient performance in the business process.

20. The system of claim 14, wherein the set of information collected is utilized to audit one or more transactions of the business process.