Integration of causal models, business process models and dimensional reports for enhancing problem solving
First Claim
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1. A method comprising:
- via a first model from a plurality of models comprising a causal model, an activity model, and a dimensional report model, rendering a plurality of variables, each of said plurality of variables linked between each said plurality of models, said plurality of variables comprising at least one of a process metric and a control variable, wherein;
activation of a first link associated with a first variable of said plurality of variables and rendered via said first model is adapted to cause said first variable to be rendered via a second model from said plurality of models, said first link uniquely indicative of the particular model from said plurality of models to which said first link is directed;
if said second model is adapted to render a plurality of instances of said first variable, activation of said first link is adapted to cause a user-selectable list of said plurality of instances to be rendered; and
activation of said first link is adapted to cause each instance of said first variable to be highlighted in said second model.
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Abstract
This invention combines the modeling capabilities of causal models, business process models, and dimensional reporting to allow the locating of root causes of problems. The causal models let the user explore the effects of other parts of the system have on the process in question through accessing dimensional reports. By recording and annotating the problem solving flow, and deriving characteristics of the problem solved, future users can be assisted in other problem solving sessions. Ad-hoc reports created to aid in the problem solving can be attached in the causal model and process model for future use.
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Citations
26 Claims
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1. A method comprising:
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via a first model from a plurality of models comprising a causal model, an activity model, and a dimensional report model, rendering a plurality of variables, each of said plurality of variables linked between each said plurality of models, said plurality of variables comprising at least one of a process metric and a control variable, wherein;
activation of a first link associated with a first variable of said plurality of variables and rendered via said first model is adapted to cause said first variable to be rendered via a second model from said plurality of models, said first link uniquely indicative of the particular model from said plurality of models to which said first link is directed;
if said second model is adapted to render a plurality of instances of said first variable, activation of said first link is adapted to cause a user-selectable list of said plurality of instances to be rendered; and
activation of said first link is adapted to cause each instance of said first variable to be highlighted in said second model. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24)
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25. A method comprising:
recording a user navigation of a plurality of user-activated links, each of said user-activated links adapted to link to a corresponding model from a plurality of models, said plurality of models comprising a causal model, an activity model, and a dimensional report model, each of said user-activated links associated with a corresponding variable occurring in said corresponding model, each of said user-activated links uniquely indicative of said corresponding model, activation of each of said user-activated links adapted to highlight each instance of said corresponding variable in said corresponding model.
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26. A method comprising:
via a recording of a plurality of user navigation paths, each user navigation path from said plurality of user navigation paths comprising a plurality of user-activated links, each of said user-activated links adapted to link to a corresponding model from a plurality of models, said plurality of models comprising a causal model, an activity model, and a dimensional report model, each of said user-activated links associated with a corresponding variable occurring in said corresponding model, rendering a user selectable list comprising a subset of said plurality of user navigation paths.
Specification