Chat conversation methods traversing a provisional scaffold of meanings

• US 20070294229A1
• Filed: 05/30/2007
• Published: 12/20/2007
• Est. Priority Date: 05/28/1998
• Status: Abandoned Application

• Current Assignee: DataCloud Technologies, LLC (IP Investments Group LLC)
• Original Assignee: Q-Phrase, LLC
• Inventors: Au, Lawrence
• Application Number:
  US11/806,261
• Publication Number:
  US 20070294229A1
• Time in Patent Office: Days
• US Class Current: 1/1
• CPC Class Codes: G06F 16/951 Indexing; Web crawling techniques
• CPC Class Codes: G06Q 30/02 Marketing; Price estimation or determination; Fundraising
• CPC Class Codes: H04L 51/02 using automatic reactions or user delegation, e.g. automatic replies or chatbot-generated messages
• CPC Class Codes: H04L 51/04 Real-time or near real-time messaging, e.g. instant messaging [IM]
• CPC Class Codes: H04M 1/72403 with means for local support of applications that increase the functionality
• CPC Class Codes: H04M 1/7243 with interactive means for internal management of messages
• CPC Class Codes: H04M 1/72445 for supporting Internet browser applications
• CPC Class Codes: H04M 2250/74 with voice recognition means voice activated dialling H04M1/271; voice recognition algorithms G10L15/00

Abstract

A method and system for iteratively searching large amounts of data in response to a user request by traversing a conversational scaffold and producing a document set in response to the request, producing category descriptors for the document set, transmitting the category descriptors to a chatterbot response composer for producing a chatterbot response, and providing the response to the user.

Claims

1. A method for outputting search results to a user via a user interface device, the method comprising:

receiving, via the user interface device, a user request having at least one part;

transmitting the user request to a responder for traversing a conversational scaffold and producing a document set in response to the user request;

transmitting the document set to a categorizer for producing one or more category descriptors;

transmitting the one or more category descriptors to a chatterbot response composer for producing a chatterbot response; and

outputting the chatterbot response via the user interface device.

2. The method of claim 1, further comprising:

parsing the user request into a plurality of useful clauses.

3. The method of claim 2, wherein each of the plurality of useful clauses includes a marker selected from a group consisting of a negation marker and an affirmation marker.

4. The method of claim 1, further comprising:

prior to transmitting the document set to the categorizer, inhibiting at least one of the one or more category descriptors.

5. The method of claim 1, wherein the document set includes at least one document, the method further comprising:

at the responder, using a semantic emotional path balancer for producing at least one of the at least one document in the document set.

6. The method of claim 1, wherein at least one part of the user request is input via a speech recognition system;

wherein the user interface device is controlled via a voice synthesizer; and

wherein the one or more category descriptors control the speech recognition system.

7. The method of claim 1, wherein the chatterbot response includes input from a conversational parser emotional path tracker and conversational empathic path response filter.

8. The method of claim 1, wherein the chatterbot response is output as text.

9. The method of claim 1, wherein the chatterbot response is output as sound via a speech synthesizer.

10. A system for outputting search results to a user via a user interface device, the system comprising:

means for receiving, via the user interface device, a user request having at least one part;

means for transmitting the user request to a responder for traversing a conversational scaffold and producing a document set in response to the user request;

means for transmitting the document set to a categorizer for producing one or more category descriptors;

means for transmitting the one or more category descriptors to a chatterbot response composer for producing a chatterbot response; and

means for outputting the chatterbot response via the user interface device.

11. The system of claim 10, further comprising:

means for inhibiting at least one of the one or more category descriptors prior to transmitting the document set to the categorizer.

12. The system of claim 10, wherein the document set includes at least one document, the system further comprising:

means for using a semantic emotional path balancer for producing at least one of the at least one document in the document set.

13. The system of claim 10, wherein at least one part of the user request is input via a speech recognition system;

wherein the user interface device is controlled via a voice synthesizer; and

wherein the one or more category descriptors control the speech recognition system.

14. The system of claim 10, wherein the chatterbot response includes input from a conversational parser emotional path tracker and conversational empathic path response filter.

15. The system of claim 10, wherein the chatterbot response is output as text.

16. The system of claim 10, wherein the chatterbot response is output as sound via a speech synthesizer.

17. A computer program product comprising a computer usable medium having control logic stored therein for causing a computer to output search results to a user via a user interface device, the control logic comprising:

first computer readable program code means for receiving, via the user interface device, a user request having at least one part;

second computer readable program code means for transmitting the user request to a responder for traversing a conversational scaffold and producing a document set in response to the user request;

third computer readable program code means for transmitting the document set to a categorizer for producing one or more category descriptors;

fourth computer readable program code means for transmitting the one or more category descriptors to a chatterbot response composer for producing a chatterbot response; and

fifth computer readable program code means for outputting the chatterbot response via the user interface device.

18. The computer program product of claim 17, wherein the document set includes at least one document, the control logic further comprising:

sixth computer readable program code means for using a semantic emotional path balancer for producing at least one of the at least one document in the document set.

19. The computer program product of claim 17, wherein at least one part of the user request is input via a speech recognition system;

wherein the user interface device is controlled via a voice synthesizer; and

wherein the one or more category descriptors control the speech recognition system.

20. The computer program product of claim 17, wherein the chatterbot response includes input from a conversational parser emotional path tracker and conversational empathic path response filter.