Method and apparatus for policy-based change management in a service delivery environment
First Claim
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1. A computer implemented method for maintaining a computer network, the computer implemented method comprising:
- responsive to receiving a request for a change to a resource, identifying resources and services affected by the change;
determining an optimal time for the change based on a policy associated with the services;
deploying the change with a deployment engine.
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Abstract
A computer implemented method, data processing system, and computer usable program code are provided for maintaining a computer network. Resources and services affected by a change to a resource are identified in response to receiving a request for the change. A determination of an optimal time for the change is made based on a policy associated with the service. The change is deployed with a deployment engine.
54 Citations
20 Claims
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1. A computer implemented method for maintaining a computer network, the computer implemented method comprising:
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responsive to receiving a request for a change to a resource, identifying resources and services affected by the change; determining an optimal time for the change based on a policy associated with the services; deploying the change with a deployment engine. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A change management system comprising:
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a change management coordinator interface for receiving a request from an administrator or other change management coordinators; a change management coordinator wherein the change management coordinator identifies resources and services affected by a change to a resource in response to receiving a request for the change, determines an optimal time for the change based on a policy associated with a service and stored in a policy database within the change management coordinator, and schedules and coordinates the change with a deployment engine. - View Dependent Claims (16, 17)
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18. A computer program product comprising a computer usable medium including computer usable program code for maintaining a computer network, said computer program product comprising:
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computer usable program code responsive to receiving a request for a change to a resource for, identifying resources and services affected by the change; computer usable program code for determining an optimal time for the change based on a policy associated with the services; and computer usable program code for deploying the change with a deployment engine. - View Dependent Claims (19, 20)
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Specification