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Voice-based phone system user interface

  • US 20070297581A1
  • Filed: 06/26/2006
  • Published: 12/27/2007
  • Est. Priority Date: 06/26/2006
  • Status: Abandoned Application
First Claim
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1. A method for providing a virtual operator comprising the steps of:

  • receiving a single input from a user to access a virtual operator service;

    accessing the virtual operator service over a network;

    receiving a prompt from the virtual operator and providing the prompt to the user;

    receiving a spoken telephone command from the user, the spoken command being associated with a telephone operation selected from the group consisting of a voice dialing operation, a call transfer operation, a call park operation, a call retrieve operation, a call screening operation, a call conferencing operation, an announcement for a public address system operation, a broadcast operation, and a remote control device operation;

    forwarding the spoken telephone command to the virtual operator; and

    receiving a result of the spoken telephone command from the virtual operator.

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