System and method for automatically rebooking reservations

• US 20080004917A1
• Filed: 06/30/2006
• Published: 01/03/2008
• Est. Priority Date: 06/30/2006
• Status: Abandoned Application

• Current Assignee: Rearden Commerce Inc
• Original Assignee: Rearden Commerce Inc
• Inventors: Mortimore, William Charles
• Application Number:
  US11/479,055
• Publication Number:
  US 20080004917A1
• Time in Patent Office: Days
• US Class Current: 705/5
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events

Abstract

One embodiment includes a method for automatically rebooking reservations. In one embodiment, the method can be implemented on a system. In one embodiment, changes and cancellations are tracked by service providers, and, if necessary, based on certain preprogrammed rules, automatically respond to the changed situation by changing travel bookings, making new bookings, canceling other existing bookings, and otherwise accommodating and facilitating the new travel arrangements, all in accordance with the traveler'"'"'s preferences, rather then according to a default offering (or not) of the carrier.

Claims

1. ) A method comprising:

A system receiving one of changes and cancellations for travel reservations of a user;

comparing affected reservations with reservation records in a database

automatically providing the user with a proposed substitute travel reservation, based on a set of predefined rules.

2. ) The method of claim 1, further comprising the system first checking for affected active reservations.

3. ) The method of claim 2, further comprising the system checking for future affected reservations.

4. ) The method of claim 1, wherein the predefined rule includes determining at least one of a preferred airline of the user and an amount to be paid for replacement reservations, previously identified by the user.

5. ) A system comprising:

A means for receiving one of changes and cancellations for travel reservations of a user;

A means for comparing affected reservations with reservation records in a database

A means for automatically providing the user with a proposed substitute travel reservation, based on a set of predefined rules.

6. ) The system of claim 5, wherein the means for receiving further comprises a means for checking for affected active reservations.

7. ) The system of claim 6, wherein the means for receiving further comprises a means checking for future affected reservations.

8. ) The system of claim 5, wherein the predefined rule includes determining at least one of a preferred airline of the user and an amount to be paid for replacement reservations, previously identified by the user.

9. ) A machine readable medium having stored thereon a set of instructions which when executed perform a method comprising:

A means for receiving one of changes and cancellations for travel reservations of a user;

A means for comparing affected reservations with reservation records in a database

A means for automatically providing the user with a proposed substitute travel reservation, based on a set of predefined rules.

10. ) The machine readable medium of claim 9, wherein the means for receiving further comprises a means for checking for affected active reservations.

11. ) The machine readable medium of claim 10, wherein the means for receiving further comprises a means checking for future affected reservations.

12. ) The machine readable medium of claim 9, wherein the predefined rule includes determining at least one of a preferred airline of the user and an amount to be paid for replacement reservations, previously identified by the user.