Electronic document policy compliance techniques

• US 20080005221A1
• Filed: 09/13/2007
• Published: 01/03/2008
• Est. Priority Date: 09/29/2000
• Status: Active Grant

• Current Assignee: Google LLC (Alphabet Inc.)
• Original Assignee: Postini, Inc. (Alphabet Inc.)
• Inventors: Irlam, Gordon, Maggi, Brian, Petry, Scott
• Granted Patent: US 7,761,498 B2
• Time in Patent Office: Days
• US Class Current: 709/201
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]
• CPC Class Codes: H04L 51/212 using filtering or selective blocking
• CPC Class Codes: H04L 51/214 using selective forwarding
• CPC Class Codes: H04L 51/42 Mailbox-related aspects, e.g. synchronisation of mailboxes
• CPC Class Codes: H04L 51/58 Message adaptation for wireless communication
• CPC Class Codes: H04L 61/4511 using domain name system [DNS]
• CPC Class Codes: H04L 61/4555 Directories for electronic mail or instant messaging
• CPC Class Codes: H04L 67/306 User profiles

Abstract

According to the described embodiments, an intermediate electronic messaging service is inserted into a message delivery path connecting to an e-mail entity such as an ISP. A database is provided in the intermediate service, the database having user profiles associated with the users of the ISP or other e-mail entity. The intermediate service receives email message over the electronic message delivery path into which it has been inserted, where the e-mail messages comprise at least content and IP routing information. Within the intermediate service, at least one of the content and the IP routing information of the received e-mail message is examined, and the e-mail message is then delivered to a destination based on the examination and in accordance with a user profile in the database in the intermediate service.

Claims

1. A method of providing electronic document services in a computer network comprising a document management entity operable to provide electronic documents to users over electronic document delivery paths between the document management entity and document users, the method comprising:

providing a document management entity remote from the users'"'"' servers and connected to the users'"'"' servers through the Internet;

providing a database associated with the document management entity, the database having user profiles associated with one or more of the users;

storing an electronic document in the document management entity, the stored electronic document addressed to the one or more users;

determining an electronic document source for the stored electronic document;

examining at least one of the electronic document content and the electronic document source; and

processing the electronic document based on the examination of the at least one the electronic document content and the electronic document source, and further in accordance with the user profile of the one or more users to whom the document is addressed.

2. A method according to claim 1, wherein the processing further comprises notifying the one or more users of the storing of the electronic document in the document management entity.

3. A method according to claim 1, wherein the processing further comprises providing access to the electronic document to the one or more users via the document management entity.

4. A method according to claim 3, wherein providing access further comprises providing access via the Internet.

5. A method according to claim 1, wherein the processing further comprises delivering the entire electronic document to the one or more users.

6. A method according to claim 1, wherein the processing further comprises delivering a hyperlink to the stored electronic document to the one or more users.

7. A method according to claim 1, wherein the processing comprises processing the electronic document source according to rules in the user profile of the one or more users to whom the electronic document is addressed that are established by the one or more users.

8. A method according to claim 1, wherein the examining comprises examining the at least one of the electronic document content and electronic document source according to rules in the user profile.

9. A method according to claim 1, wherein the processing further comprises delivering different portions or versions of the electronic document to the one or more users.

10. A method according to claim 1, wherein the processing further comprises identifying a media part of the stored electronic document, modifying the electronic document by substituting different electronic content for the media part, and delivering the modified electronic document to the one or more users.

11. A method according to claim 10, wherein the different electronic content is derived from the media part.

12. A method according to claim 10, wherein the different electronic content is descriptive of the media part.

13. A method according to claim 1, wherein the processing further comprises formatting at least a portion of the electronic document in accordance with a receiving device of the one or more users, and providing the at least a portion of the electronic document to that receiving device.

14. A method according to claim 1, wherein the document management entity creates the user profile.

15. A method according to claim 1, wherein the user profile is modifiable by a user who is an intended recipient of the stored electronic document.

16. A method according to claim 1, wherein the examining further comprises filtering the stored electronic document, and wherein the processing further comprises storing filtered documents determined to be malicious in a quarantine area.

17. A method according to claim 16, further comprising sending a notification to the one or more users regarding the storing of the malicious electronic document in the quarantine area.

18. An electronic document system for managing electronic documents in a computer network, the system comprising:

a document management entity operable to provide electronic documents to users over electronic document delivery paths between the document management entity and document users, the document management entity remote from the users'"'"' servers and connected to the users'"'"' servers through the Internet;

a database associated with the document management entity, the database having user profiles associated with one or more of the users and configured to store an electronic document addressed to the one or more users in the document management entity; and

wherein the document management entity comprises an electronic document processor configured to;

determine an electronic document source for the stored electronic document,

examine at least one of the electronic document content and the electronic document source, and

process the electronic document based on the examination of the at least one the electronic document content and the electronic document source, and further in accordance with the user profile of the one or more users to whom the document is addressed.

19. A system according to claim 18, wherein the electronic document processor is further configured to notify the one or more users of the storing of the electronic document in the document management entity.

20. A system according to claim 18, wherein the electronic document processor is further configured to provide access to the electronic document to the one or more users via the document management entity.

21. A system according to claim 20, wherein providing access comprises providing access via the Internet.

22. A system according to claim 18, wherein the electronic document processor is further configured to deliver the entire electronic document to the one or more users.

23. A system according to claim 18, wherein the electronic document processor is further configured to deliver a hyperlink to the stored electronic document to the one or more users.

24. A system according to claim 18, wherein the electronic document processor is further configured to process the electronic document source according to rules in the user profile of the one or more users to whom the electronic document is addressed that are established by the one or more users.

25. A system according to claim 18, wherein the processing by the electronic document processor further comprises examining the at least one of the electronic document content and electronic document source according to rules in the user profile.

26. A system according to claim 18, wherein the processing by the electronic document processor further comprises delivering different portions or versions of the electronic document to the one or more users.

27. A system according to claim 18, wherein the processing by the electronic document processor further comprises identifying a media part of the stored electronic document, modifying the electronic document by substituting different electronic content for the media part, and delivering the modified electronic document to the one or more users.

28. A system according to claim 27, wherein the different electronic content is derived from the media part.

29. A system according to claim 27, wherein the different electronic content is descriptive of the media part.

30. A system according to claim 18, wherein the processing by the electronic document processor further comprises formatting at least a portion of the electronic document in accordance with a receiving device of the one or more users, and providing the at least a portion of the electronic document to that receiving device.

31. A system according to claim 18, wherein the document management entity creates the user profile.

32. A system according to claim 18, wherein the user profile is modifiable by a user who is an intended recipient of the stored electronic document.

33. A system according to claim 18, wherein the examining by the electronic document processor further comprises filtering the stored electronic document, and wherein the processing by the electronic document processor further comprises storing filtered documents determined to be malicious in a quarantine area.

34. A system according to claim 33, wherein the electronic document processor is further configured to send a notification to the one or more users regarding the storing of the malicious electronic document in the quarantine area.

35. A method of providing electronic document services in a computer network comprising a document management entity operable to provide electronic documents to users over electronic document delivery paths between the document management entity and document users, the method comprising:

providing a document management entity remote from the users'"'"' servers and connected to the users'"'"' servers through the Internet;

providing a database associated with the document management entity, the database having user profiles associated with one or more of the users;

storing an electronic document in the document management entity, the stored electronic document addressed to the one or more users;

determining an electronic document source for the stored electronic document;

examining at least one of the electronic document content and the electronic document source;

processing the electronic document based on the examination of the at least one the electronic document content and the electronic document source, and further in accordance with the user profile of the one or more users to whom the document is addressed;

comprises delivering a hyperlink to the stored electronic document to the one or more users;

providing access via the document management entity to the electronic document to the one or more users that click on the hyperlink; and

delivering the entire electronic document to the one or more users that clicked on the hyperlink.

36. A method according to claim 35, wherein providing access further comprises providing access via the Internet.

37. A method according to claim 35, wherein the processing comprises processing the electronic document source according to rules in the user profile of the one or more users to whom the electronic document is addressed that are established by the one or more users.

38. A method according to claim 35, wherein the examining comprises examining the at least one of the electronic document content and electronic document source according to rules in the user profile.

39. A method according to claim 35, wherein the processing further comprises formatting at least a portion of the electronic document in accordance with a receiving device of the one or more users, and providing the at least a portion of the electronic document to that receiving device.

40. A method according to claim 35, wherein the examining further comprises filtering the stored electronic document, and wherein the processing further comprises storing filtered documents determined to be malicious in a quarantine area.