Error capture and reporting in a distributed computing environment

• US 20080005281A1
• Filed: 06/29/2006
• Published: 01/03/2008
• Est. Priority Date: 06/29/2006
• Status: Abandoned Application

• Current Assignee: Microsoft Technology Licensing LLC (Microsoft Corporation)
• Original Assignee: Microsoft Corporation
• Inventors: Hsueh, Walter C., Isaacs, Scott M.
• Application Number:
  US11/478,036
• Publication Number:
  US 20080005281A1
• Time in Patent Office: Days
• US Class Current: 709/219
• CPC Class Codes: G06F 11/0709 in a distributed system consisting of a plurality of standalone computer nodes, e.g. clusters, client-server systems
• CPC Class Codes: G06F 11/0775 Content or structure details of the error report, e.g. specific table structure, specific error fields
• CPC Class Codes: G06F 11/0778 Dumping, i.e. gathering error/state information after a fault for later diagnosis
• CPC Class Codes: G06F 11/0784 Routing of error reports, e.g. with a specific transmission path or data flow

Abstract

Errors are captured, packaged, and reported in a client application and sent to a server computer for logging and diagnosis in a distributed computing environment. Client applications may package pertinent information about the client system configuration, the state of the client application at the time of the error, and other useful information, and send the packaged information to a server computer so that developers may identify and diagnose problems and monitor an application'"'"'s performance. One example includes error capturing and reporting of various scripts that are operable within a client browser application.

Claims

1. A client in a distributed computing environment comprising:

a connection to an application server computer;

wherein said client is adapted to operate in conjunction with a server executable code as part of a computer application; and

wherein said client executable code is adapted to detect than an error has occurred, gather information pertaining to said error, transmit said information to an error capture computer, and sort said information into exception buckets.

2. The client of claim 1 wherein said client executable code is executed in a world wide web browser.

3. The client of claim 1 wherein said error capture computer is said application server computer.

4. The client of claim 1 wherein said information comprises at least one of a group composed of:

line number of said client executable code where said error occurred;

the state of at least one variable;

elapsed time between a known point and said error; and

computing system identifiers for said client computer.

5. The client of claim 1 wherein said error having occurred in either said client executable code or said server executable code.

6. The client of claim 1 wherein said client executable code is further adapted to give a user an option to send said information.

7. The client of claim 1 wherein said exception buckets comprise at least one of a group composed of:

operating system platform;

world wide web browser major version number;

world wide web browser minor version number;

web server version;

exception message generated by said client executable code; and

line number of said error.

8. The client of claim 1 wherein said information comprises a stacktrace.

9. The client of claim 1 wherein said client is at least a portion of an email interface.

10. A method comprising:

connecting a client computer to a server computer, said server computer operating server executable code;

downloading client executable code to said client computer;

running said client executable code on said client computer;

while using said client computer, detecting that an error has occurred, gathering information pertaining to said error, transmitting said information to an error capture computer, and sorting said information into exception buckets.

11. The method of claim 10 wherein said client executable code is executed in a browser.

12. The method of claim 11 wherein said browser is a world wide web browser.

13. The method of claim 10 wherein said error capture computer is said server computer.

14. The method of claim 10 wherein said information comprises at least one of a group composed of:

line number of said client executable code where said error occurred;

the state of at least one variable;

elapsed time between a known point and said error;

and computing system identifiers for said client computer.

15. The method of claim 10 wherein said error having occurred in said client executable code.

16. The method of claim 10 wherein said error having occurred in said server executable code.

17. The method of claim 10 further comprising giving a user an option to send said information.

18. The method of claim 10 wherein said exception buckets comprise at least one of a group composed of:

operating system platform;

world wide web browser major version number;

world wide web browser minor version number;

web server version;

exception message generated by said client executable code; and

line number of said error.

19. A client in a distributed computing environment comprising:

a connection to an application server computer;

wherein said client executable code is adapted to;

operate in conjunction with a server executable code to implement an application;

detect than an error has occurred, gather information pertaining to said error, encrypt at least a portion of said information, and transmit said information to an error capture computer, said error having occurred in either said client executable code or said server executable code;

said client executable code being adapted to by executed within a world wide web browser;

wherein said information comprises at least one of a group composed of;

line number of said client executable code where said error occurred;

the state of at least one variable;

elapsed time between a known point and said error; and

computing system identifiers for said client computer.

20. The client of claim 19 wherein said client executable code is further adapted to give a user an option to send said information.