Data Capture in a Distributed Network

• US 20080008296A1
• Filed: 06/29/2007
• Published: 01/10/2008
• Est. Priority Date: 03/31/2006
• Status: Abandoned Application

• Current Assignee: Verint Americas Incorporated (Verint Systems Incorporated)
• Original Assignee: Vernit Americas Incorporated
• Inventors: Williams, Jamie, Barnes, Robert, Dong, Thomas
• Application Number:
  US11/771,499
• Publication Number:
  US 20080008296A1
• Time in Patent Office: Days
• US Class Current: 379/085
• CPC Class Codes: H04L 65/1076 Screening of IP real time communications, e.g. spam over Internet telephony [SPIT]
• CPC Class Codes: H04L 65/1083 In-session procedures
• CPC Class Codes: H04M 3/42221 Conversation recording systems at the subscriber's set H04M1/656
• CPC Class Codes: H04M 3/5191 interacting with the Internet

Abstract

Included are embodiments for capturing data associated with a communication. At least one embodiment includes a daemon appliance that includes logic configured to capture at least a portion of data associated with a communication between a first communications device and a second communications device and logic configured to determine a time of reduced network activity.

Claims

1. A daemon appliance for capturing data associated with a communication, comprising:

logic configured to capture at least a portion of data associated with a communication between a first communications device and a second communications device;

logic configured to determine a time of reduced network activity; and

logic configured to send at least a portion of the captured data during the determined time of reduced network activity,

wherein the daemon appliance is coupled to a local network.

2. The daemon appliance of claim 1, further configured to timestamp at least a portion of the captured data.

3. The daemon appliance of claim 1, further comprising logic configured to associate additional data with the captured data.

4. The daemon appliance of claim 1, wherein at least a portion of the captured data is sent to at least one of the following:

a data storage component, an application server, and a central recording system.

5. The daemon appliance of claim 1, further comprising logic configured to receive an indication from an application server to begin capture of at least a portion of the data associated with a communication between a first communications device and a second communications device.

6. The daemon appliance of claim 1, further comprising logic configured to manipulate at least a portion of the captured data.

7. The daemon appliance of claim 6, wherein the logic configured to manipulate at least a portion of the captured data includes at least one of the following:

logic configured to encrypt at least a portion of the captured data, logic configured to compress at least a portion of the captured data, and logic configured to encode at least a portion of the captured data.

8. The daemon appliance of claim 1, further comprising logic configured to receive an indication to manipulate at least a portion of the captured data.

9. The daemon appliance of claim 1, further comprising logic configured to receive an indication from an application server to stop capture of data associated with a communication.

10. The daemon appliance of claim 1, further comprising locally caching at least a portion of the captured data at the daemon appliance.

11. The daemon appliance of claim 1, further comprising buffering at least a portion of the captured data in a rolling buffer.

12. The daemon appliance of claim 1, further comprising logic configured to send an send request prior to sending at least a portion of the captured data.

13. A computer readable medium for capturing data associated with a communication, comprising:

logic configured to capture at least a portion of data associated with a communication between a first communications device and a second communications device;

logic configured to determine a time of reduced network activity; and

logic configured to send at least a portion of the captured data during the determined time of reduced network activity.

14. The computer readable medium of claim 13, wherein at least a portion of the captured data is sent to at least one of the following:

a data storage component, an application server, and a central recording system.

15. The computer readable medium of claim 13, further comprising logic configured to receive an indication to begin capture of at least a portion of the data associated with a communication between a first communications device and a second communications device.

16. The computer readable medium of claim 13, further comprising logic configured to manipulate at least a portion of the captured data.

17. The computer readable medium of claim 16, wherein the logic configured to manipulate at least a portion of the captured data includes at least one of the following:

logic configured to encrypt at least a portion of the captured data, logic configured to compress at least a portion of the captured data, and logic configured to encode at least a portion of the captured data.

18. The computer readable medium of claim 13, further comprising logic configured to receive an indication to manipulate at least a portion of the captured data.

19. The computer readable medium of claim 13, further comprising logic configured to receive an indication to stop capture of data associated with a communication.

20. A method for capturing data associated with a communication, comprising:

capturing at least a portion of data associated with a communication between a first communications device and a second communications device;

determining a time of reduced network activity; and

sending at least a portion of the captured data during the determined time of reduced network activity.

21. The method of claim 20, wherein at least a portion of the captured data is sent to at least one of the following:

a data storage component, an application server, and a central recording system.

22. The method of claim 20, further comprising receiving an indication to begin capture of at least a portion of the data associated with a communication between a first communications device and a second communications device.

23. The method of claim 20, further comprising manipulating at least a portion of the captured data.

24. The method of claim 23, wherein manipulating at least a portion of the captured data includes at least one of the following:

encrypting at least a portion of the captured data, compressing at least a portion of the captured data, and encoding at least a portion of the captured data.

25. The method of claim 20, further comprising receiving an indication to manipulate at least a portion of the captured data.