Web-based and telephony-based automated notification method and system

• US 20080013705A1
• Filed: 07/11/2007
• Published: 01/17/2008
• Est. Priority Date: 07/11/2006
• Status: Abandoned Application

• Current Assignee: Ireminder LLC
• Original Assignee: Ireminder LLC
• Inventors: Yoffie, Amy J., Steckler, Jean
• Application Number:
  US11/827,414
• Publication Number:
  US 20080013705A1
• Time in Patent Office: Days
• US Class Current: 379/201.12
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting

Abstract

A method and apparatus for providing notification reminders via a communications system, comprising generating at least one of a web-based or telephone-based interface to an account supported by a server, creating, through the at least one of a web-based or telephone-based interface, notification reminder information comprising a notification reminder, contact information for at least one entity to receive the notification reminder; and a mode of receiving the notification reminder.

Claims

1. A method for providing notification reminders via a communications system, comprising:

generating at least one of a web-based or telephone-based interface to an account supported by a server;

creating, through the at least one of a web-based or telephone-based interface, notification reminder information comprising a notification reminder, contact information for at least one entity to receive the notification reminder; and

a mode of receiving the notification reminder.

2. The method of claim 1, wherein the creating step further comprises:

entering, through the at least one of a web-based or telephone-based interface, confirmation information comprising a confirmation, and contact information for at least one confirmation entity to receive the confirmation regarding the notification reminder.

3. The method of claim 2, wherein the at least one entity in the notification reminder information or the confirmation information has authorized their use as a recipient.

4. The method of claim 2, further comprising maintaining a history log of utilization of at least one of the notification reminder information or the confirmation information.

5. The method of claim 2, further comprising editing the at least one of the notification reminder information or the confirmation information using the at least one of the web-based or the telephone-based interface.

6. The method of claim 2, wherein at least one of the notification reminder or confirmation comprises a message, wherein the message is at least one of an educational message, a medically-related reminder message, an instructional message, an emergency message, an appointment, or an occasion.

7. The method of claim 6, wherein the message is at least one of a customized message, preexisting optional message, pre-selected message, pre-recorded message or a modified pre-selected message.

8. The method of claim 2, further comprising transmitting a communication, where the communication contents and delivery is defined by at least one of the notification reminder information or the confirmation information.

9. The method of claim 8, further comprising verifying at least one of the receipt of the transmission of a confirmation or compliance of a recipient with a notification reminder.

10. The method of claim 8, further comprising transmitting the at least one of the notification reminder or the confirmation to at least one of a wireless device, a landline telephone, an audio device, a text messaging device or an alarm.

11. The method of claim 8, further comprising transmitting the at least one of the notification reminder or the confirmation to at least two entities.

12. The method of claim 8, further comprising transmitting at least one of the notification reminder or the confirmation in at least two different communication formats.

13. The method of claim 8, further comprising requesting a response from the entity receiving a notification reminder.

14. The method of claim 8, wherein the transmitting step further comprises:

sequencing transmission of at least one of the notification reminder or the confirmation according to at least one of priority, failure, importance, specification, or preference.

15. The method of claim 14, wherein the sequencing step further comprises transmitting at least one of the notification reminder or the confirmation, in a defined order, to a plurality of the entities, where the plurality of entities and the order are defined in at least one of the notification reminder information or the confirmation information.

16. The method of claim 1, wherein the generating step is supported using at least one of a wireless device, a landline telephone, a text messaging device, an audio device, or a key entry device.

17. The method of claim 1, wherein the notification reminder information comprises contact information for an entity to be contacted regarding a final disposition of the notification reminder.

18. The method of claim 16, wherein the final disposition comprises at least one of receipt of the notification reminder, non-receipt of the notification reminder, compliance by a notification reminder recipient with the notification reminder, or non-compliance by a notification reminder recipient with the notification reminder.

19. The method of claim 1, wherein the telephone-based interface comprises interactive voice recognition/automated speech recognition.

20. The method of claim 1, wherein the creating step further comprises managing, through the at least one web-based or telephone-based interface, a notification reminder for a plurality of patients.

21. The method of claim 1, wherein the creating step further comprises generating a notification reminder schedule comprising notification reminder information for a plurality of notification reminders.

22. A system for providing a notification reminder, comprising:

at least one of a web-based or telephone-based interface, coupled to a communications network, through which a user creates notification reminder information comprising a notification reminder, contact information for an entity to receive the notification reminder, and a mode of delivery for the notification reminder; and

a server for receiving the notification reminder information from the communications network and delivering the notification reminder in accordance with the notification reminder information.

23. The system of claim 22, wherein the notification reminder is a medically-related reminder, an educational message, an instruction message, an emergency message, an appointment or an occasion.

24. The system of claim 22, wherein the at least one of web-based or telephone-based interface is supported by at least one of a wireless device, a landline telephone, an audio device, or a key entry device.

25. The system of claim 23, wherein the server delivers the notification reminder to at least one of a wireless device, a landline telephone, an audio device, a text messaging device or an alarm.