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PATIENT COMMUNICATION METHOD AND SYSTEM

  • US 20080015900A1
  • Filed: 07/20/2007
  • Published: 01/17/2008
  • Est. Priority Date: 11/14/2001
  • Status: Active Grant
First Claim
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1. In a care-taking facility having a healthcare communication system comprising a plurality of communicatively linked healthcare stations, a method of determining the effectiveness of healthcare comprising:

  • logging, within an electronic data store, message transmission information specifying a transmission date and time of messages initiated by a patient terminal and identifiers indicating said healthcare stations receiving said messages;

    logging, within said electronic data store, message response information specifying a transmission date and time of messages generated by said receiving healthcare stations in response to said patient terminal initiated messages;

    comparing said message transmission information and said message response information to determine performance metrics for said healthcare stations; and

    generating a report specifying said performance metrics.

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