METHOD AND SYSTEM FOR PROVIDING REMOTE MEDIA
First Claim
Patent Images
1. A computer implemented method for providing media, the computer implemented method comprising:
- responsive to a communication session with a user, determining whether providing the media would aid in providing information to the user;
responsive to a determination that providing the media would aid in providing information to the user, authorizing sending of the media to the user based on an authorization of a representative; and
controlling a flow of the media sent to the user from a media server after the media has been authorized.
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Accused Products
Abstract
A computer implemented method, apparatus, and computer usable program code for providing media. A determination is made as to whether providing media would aid in providing information to a user in response to a communication session with the user. The media is authorized to be sent to the user based on an authorization of a representative in response to a determination that providing the media would aid in providing information to the user. The flow of the media sent to the user from the media server is controlled after the media has been authorized.
19 Citations
20 Claims
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1. A computer implemented method for providing media, the computer implemented method comprising:
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responsive to a communication session with a user, determining whether providing the media would aid in providing information to the user; responsive to a determination that providing the media would aid in providing information to the user, authorizing sending of the media to the user based on an authorization of a representative; and controlling a flow of the media sent to the user from a media server after the media has been authorized. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11)
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12. A system comprising:
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a receiving client wherein the receiving client initiates a communication session with a sending client operably connected to the receiving client; a media server operably connected to the receiving client and the sending client, wherein the sending client sends a media session invitation to the receiving client in response to a determination that providing media would aid in providing information to the receiving client, and authorizes the media to be streamed to the receiving client, wherein the media server streams the media to the receiving client in response to the receiving client accepting the media session invitation, wherein the sending client controls a flow of the media sent to the receiving client from the media server. - View Dependent Claims (13, 14, 15, 16, 17)
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18. A computer program product comprising a computer usable medium including computer usable program code for providing media, the computer program product comprising:
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computer usable program code responsive to a communication session with a user, for determining whether providing the media would aid in providing information to the user; computer usable program code responsive to a determination that providing the media would aid in providing information to the user, for authorizing sending of the media to the user based on an authorization of a representative; and computer usable program code for controlling a flow of the media sent to the user from the media server after the media has been authorized. - View Dependent Claims (19, 20)
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Specification