Plain Language Announcement of Diagnostic and Troubleshooting Information for Users
First Claim
1. A method for providing information to a user about an electronic device, the method comprising:
- performing one or more diagnostic tests on the electronic device, wherein the one or more diagnostic tests indicate whether the electronic device is able to properly operate;
identifying one or more problems with regard to the operation of the electronic device based on said performing the one or more diagnostic tests; and
audibly presenting one or more speech phrases to the user which indicate the one or more problems.
1 Assignment
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Accused Products
Abstract
System and method for providing information to a user about an electronic device. One or more diagnostic tests may be performed on the electronic device which indicate whether the electronic device is able to properly operate. Correspondingly, one or more problems may be identified with regard to the operation of the electronic device based on the one or more diagnostic tests. The problems may include configuration problems, e.g., where the user has improperly set up the electronic device and/or malfunctions, e.g., where a component has failed. Additionally, one or more speech phrases may be audibly presented to the user which indicate the problem(s). The speech phrase(s) may also indicate to the user how to solve the problem and/or what resources may be used to solve the problem. The method may also present a tutorial to the user which guides the user in configuring at least a portion of the electronic device.
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Citations
25 Claims
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1. A method for providing information to a user about an electronic device, the method comprising:
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performing one or more diagnostic tests on the electronic device, wherein the one or more diagnostic tests indicate whether the electronic device is able to properly operate; identifying one or more problems with regard to the operation of the electronic device based on said performing the one or more diagnostic tests; and audibly presenting one or more speech phrases to the user which indicate the one or more problems. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A controller for use in an electronic system, comprising:
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a processor; an audio transducer coupled to the processor; and a memory medium coupled to the processor which comprises program instructions executable to; perform one or more diagnostic tests on the electronic system, wherein the one or more diagnostic tests indicate whether the electronic system is able to properly operate; identify one or more problems with regard to the operation of the electronic device based on the one or more diagnostic tests; and audibly present one or more speech phrases to the user via the audio transducer, wherein the one or more speech phrases indicates the one or more problems. - View Dependent Claims (16, 17, 18, 19, 20)
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21. A controller for use in a computer system, comprising:
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a processor; an audio transducer coupled to the processor; and a memory medium coupled to the processor which comprises program instructions executable to; perform one or more diagnostic tests on the computer system, wherein the one or more diagnostic tests indicate whether the computer system is able to properly operate; identify one or more problems of the computer system based on the one or more diagnostic tests; and audibly present one or more speech phrases to the user via the audio transducer, wherein the one or more speech phrases indicate the one or more problems.
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22. A method for providing information to a user about an electronic device, the method comprising:
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performing one or more tests on the electronic device, wherein the one or more diagnostic tests indicate whether the electronic device is properly configured; if a first diagnostic test fails, audibly presenting a speech phrase to the user indicating a problem associated with failure of the first diagnostic test.
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23. A method for providing a tutorial to a user for an electronic device, the method comprising:
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the electronic device receiving input specifying initiation of a tutorial from one or more tutorials, wherein the tutorial comprises a first plurality of ordered speech phrases for guiding a user in configuring at least a portion of the electronic device; and the electronic device audibly presenting the tutorial to guide the user in configuring the at least a portion of the electronic device; wherein said receiving input and said audibly presenting the tutorial are performed by hardware of the electronic device. - View Dependent Claims (24, 25)
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Specification