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SPEECH RECOGNITION SYSTEM INTERACTIVE AGENT

  • US 20080021708A1
  • Filed: 10/01/2007
  • Published: 01/24/2008
  • Est. Priority Date: 11/12/1999
  • Status: Active Grant
First Claim
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1. A method of controlling an electronic interactive conversational agent comprising the steps of:

  • a) forming a communications link between a client device and a server system;

    b) presenting the electronic interactive conversational agent in a form perceptible to a user of the client device;

    c) soliciting speech utterance data from the user of the device using the electronic interactive conversational agent;

    d) performing one or more speech recognition operations on said speech utterance data to generate a recognized speech statement;

    e) controlling the electronic interactive conversational agent to communicate a natural language voiced response to the recognized speech statement generated by the server system;

    wherein the electronic interactive conversational agent is adapted to mimic behavior of a human agent through a native language dialog session conducted with the user.

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