SYSTEM AND METHOD FOR PROVIDING MULTI-MEDIA SERVICES TO COMMUNICATION DEVICES OVER A COMMUNICATIONS NETWORK

• US 20080022014A1
• Filed: 08/03/2007
• Published: 01/24/2008
• Est. Priority Date: 08/08/2002
• Status: Active Grant

• Current Assignee: AT&T Intellectual Property II LP (AT&T, Inc.)
• Original Assignee: AT&T Corporation (AT&T, Inc.)
• Inventors: PETERS, ROBERT, Samarasinghe, Harish
• Granted Patent: US 8,255,463 B2
• Time in Patent Office: Days
• US Class Current: 709/246
• CPC Class Codes: H04L 61/4557 Directories for hybrid networks, e.g. including telephone numbers
• CPC Class Codes: H04L 65/1023 Media gateways
• CPC Class Codes: H04L 65/1043 Gateway controllers, e.g. media gateway control protocol [MGCP] controllers
• CPC Class Codes: H04L 65/1069 Session establishment or de-establishment
• CPC Class Codes: H04L 65/1096 Supplementary features, e.g. call forwarding or call holding systems providing special services or facilities to telephony subscribers H04M3/42
• CPC Class Codes: H04L 65/1104 Session initiation protocol [SIP]
• CPC Class Codes: H04M 3/38 Graded-service arrangements, i.e. some subscribers prevented from establishing certain connections queuing arrangements H04Q3/64
• CPC Class Codes: H04M 3/493 Interactive information services, e.g. directory enquiries ; Arrangements therefor, e.g. interactive voice response [IVR] systems or voice portals
• CPC Class Codes: H04M 7/006 Networks other than PSTN/ISDN providing telephone service, e.g. Voice over Internet Protocol (VoIP) , including next generation networks with a packet-switched transport layer H04L65/00 takes precedence; aspects not specific to the type of network H04M3/00; special services in those networks H04M3/42

Abstract

A method of processing multi-media service requests received at a multi-media services provider computer system, including a processor coupled to a media gateway controller and to a media server. The method includes receiving a message from a SIP INVITE-enabled communication device at the media gateway controller. The message is processed at the media gateway controller and at the processor for generating an instruction message with unique indicators, which is communicated to the media server in a SIP INVITE format. The media server processes the instruction message to provide media services and collect user-information from the communication device. The media server processes the user-information and generates a first message in an HTTP form POST format with unique indicators, which includes the user-information and which can be processed at the processor. In this manner, the multi-media services provider computer system is compatible with the SIP INVITE-enabled device.

Claims

1. A method of processing multi-media service requests received at a multi-media services provider computer system including a processor coupled to a media gateway controller and to a media server, the method comprising:

receiving a first message in a first format at the media gateway controller from a first one of a plurality of communication devices;

processing the first message at the media gateway controller and at the processor for generating an instruction message that is communicated to the media server;

responding to the instruction message at the media server by communicating at least one predetermined announcement to the first one of the plurality of communication devices;

receiving predetermined account-information in the first format from the first one of the plurality of communication devices at the media server in response to the at least one predetermined announcement;

processing the predetermined account-information in the first format at the media server to generate a validation message in a second format including the predetermined account-information; and

receiving the validation message in the second format including the predetermined account-information at the processor over a direct communication coupling, wherein receiving the validation message in the second format at the processor over the direct communication coupling increases a rate at which user requests is processed.

2. The method of processing multi-media service requests of claim 1, further including processing the validation message in the second format at the processor to determine if the account-information included in the validation message in the second format is valid.

3. The method of processing multi-media service requests of claim 1, wherein receiving the first message in the first format at the media gateway controller includes receiving a first message in a first SIP INVITE format at the media gateway controller.

4. The method of processing multi-media service requests of claim 1, wherein processing the first message at the media gateway controller includes generating a second message in the first SIP INVITE format having a service query flag set to a value of Service Processing Required.

5. The method of processing multi-media service requests of claim 4, wherein the method further includes processing the second message in the first SIP INVITE format at the processor to generate a third message in the first SIP INVITE format and having the service query flag modified to a value of Media Server Required.

6. The method of processing multi-media service requests of claim 4, wherein the method further includes processing the second message in the first SIP INVITE format to generate a third message in the first SIP INVITE format and having the service query flag modified to a value of Service Processing Completed.

7. The method of processing multi-media service requests of claim 4, wherein the method further includes processing the second message in the first SIP INVITE format to generate a third message in the first SIP INVITE format and having the service query flag modified to a value of Service Processing Not Required.

8. The method of processing multi-media service requests of claim 5, wherein the method further includes inserting a play termination announcement instruction into the third message in the first SIP INVITE format at the processor.

9. The method of processing multi-media service requests of claim 5, wherein the method further includes forming a call leg to the media server by generating a first message in a second SIP INVITE format that defines the instruction message.

10. The method of processing multi-media service requests of claim 9, wherein the method further includes forming a connection between the a first communication device and the media server to permit multi-media communications between the first communication device and the media server.

11. The method of processing multi-media service requests of claim 1, wherein generating the validation message in the second format includes generating a first message in an HTTP format including a Caller-Entered Data parameter having a value set to Validate Caller-Entered Data.

12. The method of processing multi-media service requests of claim 11, wherein the method further includes:

processing the first message in the HTTP format at the processor to formulate a second message in the HTTP format; and

modifying the Caller-Entered Data parameter to a value of at least one of;

Valid and Connect, Invalid and Re-prompt or Invalid and Disconnect.

13. The method of processing multi-media service requests of claim 12, wherein if the second message in the HTTP format is modified to include the Caller-Entered Data parameter having the value of Valid and Connect, the method further includes:

processing the second message in the HTTP format at the media server to form a multi-media communication session between the first of the plurality of communication devices and a second of the plurality of communication devices.

14. The method of processing multi-media service requests of claim 13, wherein if the second message in the HTTP format is modified to include the Caller-Entered Data parameter having the value of Invalid and Re-prompt, the method further includes:

processing the second message in the HTTP format at the media server to re-prompt the first of the plurality of communication devices for other user-information.

15. The method of processing multi-media service requests of claim 12, wherein if the second message in the HTTP format is modified to include the Caller-Entered Data parameter having the value of Invalid and Disconnect, the method further includes:

processing the second message in the HTTP format at the media server to disconnect communications between the media server and the first of the plurality of communication devices.