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Process for making software diagnostics more efficient by leveraging existing content, human filtering and automated diagnostic tools

  • US 20080034351A1
  • Filed: 06/26/2007
  • Published: 02/07/2008
  • Est. Priority Date: 06/26/2006
  • Status: Abandoned Application
First Claim
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1. A method of performing software diagnostics, comprising:

  • conducting searches of data sources using search terms from internal computer information to obtain searched data, processing the searched data by extracting technical features;

    indexing the technical features to create indexes that can be searched via machine state, and using filtering over the gathered data to create feeds that are available to customers.

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