Adaption of emergency calls to the emergency services network based on caller location
First Claim
1. A method for processing an emergency services request in a communications network, comprising the steps of:
- receiving the emergency services request;
obtaining requester location information in a GEOPRIV format;
translating the requestor location information into an Emergency Response Location (ERL); and
conveying the translated requester location information to a Public Safety Answering Point (PSAP).
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Accused Products
Abstract
The invention includes a technique for integrating emergency calling for VoIP users with legacy emergency services to facilitate adapting to the evolving emergency services network and the services that are available in a given location. Generic location information provided by (or determined for) VoIP emergency callers, typically in civic or geodetic formats, is translated into Emergency Response Locations (ERLs) defining an area, such as an area within an enterprise premises, in which the caller is located. The translated location information is conveyed to the Public Safety Answering Point (PSAP) with the emergency call in for form of the ANI (Automatic Number Identification) or calling line identification number. An appropriate route/gateway is then selected to be used to reach the PSAP appropriate for the caller'"'"'s location, and an emergency call notification to the appropriate local emergency response personnel is generated within the enterprise based on the caller'"'"'s location.
372 Citations
17 Claims
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1. A method for processing an emergency services request in a communications network, comprising the steps of:
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receiving the emergency services request; obtaining requester location information in a GEOPRIV format; translating the requestor location information into an Emergency Response Location (ERL); and conveying the translated requester location information to a Public Safety Answering Point (PSAP). - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. Apparatus for processing an emergency services request in a communications network, comprising:
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a first network device operative to receive the emergency services request; a processor of the first network device operative to execute an emergency services routing agent to obtain requester location information in a GEOPRIV format; a memory operative to translate the requester location information into an Emergency Response Location (ERL); and a transmitter operable to convey the translated requester location information to a Public Safety Answering Point (PSAP). - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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Specification