Call priority management system for communication network
First Claim
1. A method for communicating with at least one terminal over a network, said method comprising the steps of:
- determining if a communication initiated from a first terminal to a second terminal is a priority communication, said second terminal being in communication with a third terminal; and
, if so,establishing a communication channel between the first and second terminals, wherein the communication between the second and third terminals is at least temporarily interrupted.
1 Assignment
0 Petitions
Accused Products
Abstract
A call priority management system is implemented on or as part of one or more communication networks, for allowing authorized calling parties to control call disposition when the party being called is already on another call. In operation, when a first terminal initiates communication with a second terminal that is already in communication with a third terminal, the system determines if the newly initiated communication is a priority communication. By “priority” communication, it is meant a communication associated with a user and/or terminal having a designated or assigned privilege to interrupt ongoing communications at the second terminal. If so, the ongoing communication between the second and third terminals is interrupted, and a communication link is established between the first and second terminals. Prior to interruption, the calling party may be informed that the second/called terminal is already engaged in another call, for optionally interrupting the ongoing call.
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Citations
20 Claims
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1. A method for communicating with at least one terminal over a network, said method comprising the steps of:
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determining if a communication initiated from a first terminal to a second terminal is a priority communication, said second terminal being in communication with a third terminal; and
, if so,establishing a communication channel between the first and second terminals, wherein the communication between the second and third terminals is at least temporarily interrupted. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8)
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9. A method for communicating with at least one terminal over a network, said method comprising the steps of:
at least temporarily interrupting an active communication between a first terminal and a second terminal, without intervention of a user of the first terminal, for establishment of a communication link between the first terminal and a third terminal that initiated communication with the first terminal. - View Dependent Claims (10, 11, 12, 13, 14, 15, 16, 17, 18)
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19. A method for communicating with at least one terminal over a network, said method comprising the steps of:
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executing information on a first terminal relating to an active communication between a second terminal and a third terminal, upon initiation of a communication from the first terminal to the second terminal; and transmitting information relating to whether a user of the first terminal desires to at least temporarily interrupt said active communication. - View Dependent Claims (20)
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Specification