Telephone/Transaction Entry Device and System for Entering Transaction Data into Databases
First Claim
1. A method, comprising:
- initiating a data transaction;
creating a record of the transaction;
establishing an identification associated with the record;
after said establishing, allowing entry of said identification of the record;
responsive to said identification, reading the record, and enabling editing of the record; and
after editing the record, allowing the edited record to be sent to at least one specified server.
4 Assignments
0 Petitions
Accused Products
Abstract
A data transaction processing system in which transaction data is entered by the user in response to prompts in a template which is tailored to each user application. The template and entered data are accumulated into data transactions which are immediately transmitted upon completion to an external database server for processing and storage. The data transactions are not locally stored for processing, and no conventional operating system is necessary. No local processing needs to be provided, and the only local storage is a flash PROM which stored the control firmware, a flash memory which stores the data streams making up the forms and menus, and a small RAM which operates as an input/output transaction buffer for storing the data streams of the template and the user replies to. the prompts during assembly of a data transaction. The data transaction is received via standard protocols at a database server which, depending upon the application, stores the entire data transaction, explodes the data transaction to produce ancillary records which are then stored, and/or forwards the data transaction or some or all of the ancillary records to other database servers for updating other databases associated with those database servers. Also, in response to requests from the transaction entry device, the database server may return data streams for use in completing the fields in the data transaction or in presenting a menu on the display which was read in from the database server or a remote phone mail system. The transaction entry device is integrated with a telephone and is accessed via a touch screen, an optional keyboard, a magnetic card reader, voice entry, a modem, and the like.
76 Citations
16 Claims
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1. A method, comprising:
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initiating a data transaction;
creating a record of the transaction;
establishing an identification associated with the record;
after said establishing, allowing entry of said identification of the record;
responsive to said identification, reading the record, and enabling editing of the record; and
after editing the record, allowing the edited record to be sent to at least one specified server. - View Dependent Claims (2, 3)
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4. A method, comprising:
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receiving information indicative of a form from a remote server;
receiving a list of possible values that can complete at least one value within the form;
allowing a user to select from said list of said possible values; and
sending the information from the form to plural specified servers. - View Dependent Claims (5, 6, 7, 8)
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9. A method, comprising:
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receiving information indicative of a form that has parts that require data entry, from a remote server;
accepting transaction information as said data entry into said form;
validating values in the form using said received information;
otherwise returning an error to the user if the values are not validated; and
sending the transaction information to at least one specified server using information in the form, only if the values are validated. - View Dependent Claims (10, 11, 12, 13)
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14. A method, comprising
obtaining transaction data entered by a user, said transaction data including at least one request for information; -
converting the request for information into a request to a server, said converting including converting the transaction data to a different file format, said different file format being one associated with the database, and information indicative of the file format being within said information, based on said transaction data and also based on stored information; and
sending a request in the different file format to said server. - View Dependent Claims (15)
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16. A method, comprising:
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receiving information indicative of a data transaction;
based on information received as part of the transaction, sending said information to a plurality of different servers, where said sending uses a first address for a first of said servers, and uses a second address for a second of said servers, where said first address is different than said first address, and where each of the servers is capable of handling the entire data transaction.
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Specification