TEXT TRANSCRIPTIONS FOR VOICE COMMUNICATIONS
First Claim
1. A method, comprising:
- receiving, by a computing system in a control command center, a first transmission identifier from a vehicle, said first transmission identifier identifying said vehicle, said computing system comprising a video monitor system;
receiving, by said computing system, voice communication data from a user in said control command center, said voice communication data for said vehicle;
converting, by a software application within said computing system, said voice communication data into text data;
transmitting to vehicle, by said computing system, said voice communication data, a first copy of said text data, and a second transmission identifier, said second transmission identifier identifying said control command center;
receiving from said vehicle, by said computing system, a confirmation request to confirm if said text data comprises correct information related to said voice communication data, said confirmation request displayed on said video monitor system; and
transmitting, by said computing system, confirmation data to said vehicle.
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Accused Products
Abstract
A method and system for converting a voice communication to a text transcription. The method comprises receiving by a computing system in a control command center, a first transmission identifier from a vehicle. The first transmission identifier identifies the vehicle. The computing system receives voice communication data for the vehicle from a user in the control command center. A software application within the computing system converts the voice communication data into text data. The computing system transmits the voice communication data, a first copy of the text data and a second transmission identifier to the vehicle. The second transmission identifier identifies the control command center. The computing system receives a confirmation request from the vehicle to confirm if the text data comprises correct information related to the voice communication data. The confirmation request is displayed on a video monitor system. The computing system transmits confirmation data to the vehicle.
47 Citations
45 Claims
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1. A method, comprising:
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receiving, by a computing system in a control command center, a first transmission identifier from a vehicle, said first transmission identifier identifying said vehicle, said computing system comprising a video monitor system; receiving, by said computing system, voice communication data from a user in said control command center, said voice communication data for said vehicle; converting, by a software application within said computing system, said voice communication data into text data; transmitting to vehicle, by said computing system, said voice communication data, a first copy of said text data, and a second transmission identifier, said second transmission identifier identifying said control command center; receiving from said vehicle, by said computing system, a confirmation request to confirm if said text data comprises correct information related to said voice communication data, said confirmation request displayed on said video monitor system; and transmitting, by said computing system, confirmation data to said vehicle. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A method, comprising:
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sending, by a computing system in a vehicle, a first transmission identifier to a control command center, said transmission identifier identifying said vehicle; receiving from said control command center, by said computing system, voice communication data, a first copy of text data related to said voice communication data, and a second transmission identifier, said second transmission identifier identifying said control command center; requesting, by said computing system, confirmation data to confirm if said first copy comprises correct information related to said voice communication data; and receiving, by said computing system, said confirmation data from said control command center. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17, 18)
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19. A computing system in a control command center, said computing system comprising a processor coupled to a computer-readable memory unit, said memory unit comprising instructions that when executed by the processor implement a communication method, said method comprising;
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receiving, by said computing system, a first transmission identifier from a vehicle, said first transmission identifier identifying said vehicle, said computing system comprising a video monitor system; receiving, by said computing system, voice communication data from a user in said control command center, said voice communication data for said vehicle; converting, by a software application within said computing system, said voice communication data into text data; transmitting to vehicle, by said computing system, said voice communication data, a first copy of said text data, and a second transmission identifier, said second transmission identifier identifying said control command center; receiving from said vehicle, by said computing system, a confirmation request to confirm if said text data comprises correct information related to said voice communication data, said confirmation request displayed on said video monitor system; and transmitting, by said computing system, confirmation data to said vehicle. - View Dependent Claims (20, 21, 22, 23, 24, 25, 26, 27)
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28. A computer program product, comprising a computer usable medium comprising a computer readable program code embodied therein, said computer readable program code comprising an algorithm adapted to implement a communication method within a computing system in located in a control command center, said method comprising:
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receiving, by said computing system, a first transmission identifier from a vehicle, said first transmission identifier identifying said vehicle, said computing system comprising a video monitor system; receiving, by said computing system, voice communication data from a user in said control command center, said voice communication data for said vehicle; converting, by a software application within said computing system, said voice communication data into text data; transmitting to vehicle, by said computing system, said voice communication data, a first copy of said text data, and a second transmission identifier, said second transmission identifier identifying said control command center; receiving from said vehicle, by said computing system, a confirmation request to confirm if said text data comprises correct information related to said voice communication data, said confirmation request displayed on said video monitor system; and transmitting, by said computing system, confirmation data to said vehicle. - View Dependent Claims (29, 30, 31, 32, 33, 34, 35, 36)
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37. A process for integrating computing infrastructure, comprising integrating computer-readable code into a computing system located in a control command center, wherein the code in combination with the computing system is capable of performing a communication method comprising:
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receiving, by said computing system, a first transmission identifier from a vehicle, said first transmission identifier identifying said vehicle, said computing system comprising a video monitor system; receiving, by said computing system, voice communication data from a user in said control command center, said voice communication data for said vehicle; converting, by a software application within said computing system, said voice communication data into text data; transmitting to vehicle, by said computing system, said voice communication data, a first copy of said text data, and a second transmission identifier, said second transmission identifier identifying said control command center; receiving from said vehicle, by said computing system, a confirmation request to confirm if said text data comprises correct information related to said voice communication data, said confirmation request displayed on said video monitor system; and transmitting, by said computing system, confirmation data to said vehicle. - View Dependent Claims (38, 39, 40, 41, 42, 43, 44, 45)
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Specification