Automated bill payment

• US 20080046363A1
• Filed: 08/16/2006
• Published: 02/21/2008
• Est. Priority Date: 08/16/2006
• Status: Abandoned Application

• Current Assignee: Sbc Knowledge Ventures, L.P.
• Original Assignee: Sbc Knowledge Ventures, L.P.
• Inventors: Ali, Liaqat, Churillo, Gail, Crockett, Susanne
• Application Number:
  US11/504,676
• Publication Number:
  US 20080046363A1
• Time in Patent Office: Days
• US Class Current: 705/40
• CPC Class Codes: G06Q 20/102 Bill distribution or payments
• CPC Class Codes: G06Q 30/04 Billing or invoicing

Abstract

An automated system enables presenting bills and paying bills in a convenient, secure and timely manner. The automated system stores user information in a database, the user information including account information for each user. Based on the user account information, the system generates a bill for services rendered during a predetermined time period. Once the bill has been generated, the system automatically initiates communication with the user through a call generator. Once a communication line has been established, the system may authenticate the user and then provides option information to the user, the option information including at least one of a payment option, a detailed bill information option, and a deferred payment option.

Claims

1. An automated bill payment apparatus comprising:

a bill generator for generating a bill for a user;

a call generator for automatically initiating contact with the user; and

a communicator for communicating with the user via the call generator, the communicator providing option information to the user, the option information including at least a payment option wherein, when the payment option is selected, the communicator provides information regarding the bill to the user and receives authorization to pay the bill.

2. The automated bill payment apparatus according to claim 1, further comprising:

a database for storing user information, the user information comprising services rendered for the user and a time period of the services rendered for the user, wherein the bill generator generates the bill based on the user information.

3. The automated bill payment apparatus according to claim 1, wherein the call generator initiates contact with the user after a predetermined time period elapses after receiving the generated bill.

4. The automated bill payment apparatus according to claim 1, further comprising:

a monitor for monitoring user activity, wherein the monitor detects a first usage of a service media by the user.

5. The automated bill payment apparatus according to claim 2, the option information further including a detailed bill information option, wherein the communication selectively informs the user of current bill status information when the detailed bill information option is selected, the current bill status information comprising at least one of an amount for local telephone service, long distance service, and wireless service.

6. The automated bill payment apparatus according to claim 1, the option information further including a detailed bill information option, wherein the communication selectively informing the user of deferred payment contact information when a deferred payment option is selected, the deferred payment contact information comprising at least one of a contact number and a reminder request.

7. The automated bill payment apparatus according to claim 4, wherein the first usage comprises a first occurrence of user activity on the service media after the bill has been generated, and wherein the call generator initiates contact with the user upon detection of the first occurrence of user activity

8. The automated bill payment apparatus according to claim 1, further comprising:

a password authenticator for receiving a user password from the user through the communicator and authenticating the user password information to generate a password accepted signal; and

an account manger for receiving the password accepted signal, retrieving financial account information from the database and authorizing withdrawal from a bank account of the user to pay the bill.

9. The automated bill payment apparatus according to claim 8, further comprising:

an option selector for causing the account manager to authorize withdrawal from the bank account of the user after receiving the password accepted signal.

10. The automated bill payment apparatus according to claim 3, wherein the service media comprise one of a telephone service, a cable television service, an Internet service, a satellite broadcast service, a subscription radio signal service, a newswire service, a water supply service, a sewage removal service, a gas service, an electricity service, or a road toll service.

11. A method of automatically paying bills, the method comprising:

generating a bill for a user;

automatically initiating communication with the user through a call generator;

providing option information relating to the bill to the user after receiving an authentication signal, the option information including at least one of a payment option, a detailed bill information option, and a deferred payment option; and

receiving option selection information from the user.

12. The method according to claim 11, the initiating communication with the user comprising contacting the user after a predetermined time period elapses generating the bill.

13. The method according to claim 11, the authentication signal being based on a user password.

14. The method according to claim 11, further comprising:

monitoring user activity to detect a first user usage of a service media.

15. The method according to claim 11, further comprising:

retrieving financial account information from a database and authorizing withdrawal from a bank account of the user.

16. The method according to claim 11, further comprising:

retrieving user information, wherein the user information includes services rendered for the user, a time period of the services rendered for the user, authentication information for the user, and user subscription information for the user.

17. The method according to claim 11, further comprising selectively informing the user of a current bill status information when a detailed bill information option selection is received, wherein the current bill status information includes at least one of an amount for local telephone service, long distance service, and wireless service.

18. The method according to claim 11, further comprising selectively informing the user of a deferred payment contact information when a deferred payment option selection is received, wherein the deferred contact information includes at least one of a contact telephone number and a reminder request.

19. A computer program tangibly embodied in a computer readable, the computer readable medium comprising:

a storing code segment that causes user information to be stored in a database, the user information including at least one of account information, services rendered, a time period of the services rendered, and authentication for a user;

a generating code segment for generating a bill for services rendered for the user based on the user account information;

a call generating code segment for automatically generating a call to the user based on the user account information;

an authentication code segment for authenticating the user during the call;

a discriminator code segment for providing option information to the user after the user is authenticated, the option information including at least one of a payment option, a detailed bill information option, and a deferred payment option; and

a reception code segment for receiving option selection information from the user.

20. The computer readable medium according to claim 19, further comprising:

a paying code segment that directs payment of the bill in response to the reception code segment receiving option selection information selecting the payment option.