METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR MESSAGE MAPPING OF COMMUNICATIONS
First Claim
1. A method of implementing message mapping of communications, comprising:
- receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device;
receiving a request to respond to the communication from a messaging system at a recipient terminal device, the request including a first response and a first selected portion of the communication to which the first response is directed;
generating an index that defines parameters of the first selected portion in context with the communication;
generating a responsive communication that includes the first response and the index, the index operable for communicating the parameters of the first selected portion to the originating terminal device; and
mapping the responsive communication to the communication via the time-stamp.
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Accused Products
Abstract
A method, system, and computer program product for implementing message mapping of communications is provided. The method includes receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device and receiving a request to respond to the communication from a messaging system at a recipient terminal device. The request includes a first response and a first selected portion of the communication to which the first response is directed. The method also includes generating an index that defines parameters of the first selected portion in context with the communication and generating a responsive communication that includes the first response and the index. The index is operable for communicating the parameters of the first selected portion to the originating terminal device. The method further includes mapping the responsive communication to the communication via the time-stamp.
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Citations
18 Claims
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1. A method of implementing message mapping of communications, comprising:
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receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device; receiving a request to respond to the communication from a messaging system at a recipient terminal device, the request including a first response and a first selected portion of the communication to which the first response is directed; generating an index that defines parameters of the first selected portion in context with the communication; generating a responsive communication that includes the first response and the index, the index operable for communicating the parameters of the first selected portion to the originating terminal device; and mapping the responsive communication to the communication via the time-stamp. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A system for implementing message mapping of communications, comprising:
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a computer processing device; and a message mapping application executing on the computer processing device, the message mapping application performing a method, comprising; receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device; receiving a request to respond to the communication from a messaging system at the computer processing device, the request including a first response and a first selected portion of the communication to which the first response is directed; generating an index that defines parameters of the first selected portion in context with the communication; generating a responsive communication that includes the first response and the index, the index operable for communicating the parameters of the first selected portion to the originating terminal device; and mapping the responsive communication to the communication via the time-stamp. - View Dependent Claims (8, 9, 10, 11, 12)
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13. A computer program product for implementing message mapping of communications, the computer program product including instructions for implementing a method, comprising:
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receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device; receiving a request to respond to the communication from a messaging system at a recipient terminal device, the request including a first response and a first selected portion of the communication to which the first response is directed; generating an index that defines parameters of the first selected portion in context with the communication; generating a responsive communication that includes the first response and the index, the index operable for communicating the parameters of the first selected portion to the originating terminal device; and mapping the responsive communication to the communication via the time-stamp. - View Dependent Claims (14, 15, 16, 17, 18)
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Specification