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METHOD, SYSTEM, AND COMPUTER PROGRAM PRODUCT FOR MESSAGE MAPPING OF COMMUNICATIONS

  • US 20080046513A1
  • Filed: 08/17/2006
  • Published: 02/21/2008
  • Est. Priority Date: 08/17/2006
  • Status: Abandoned Application
First Claim
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1. A method of implementing message mapping of communications, comprising:

  • receiving a communication and a time-stamp of the communication from a messaging system of an originating terminal device;

    receiving a request to respond to the communication from a messaging system at a recipient terminal device, the request including a first response and a first selected portion of the communication to which the first response is directed;

    generating an index that defines parameters of the first selected portion in context with the communication;

    generating a responsive communication that includes the first response and the index, the index operable for communicating the parameters of the first selected portion to the originating terminal device; and

    mapping the responsive communication to the communication via the time-stamp.

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