Assistant

• US 20080059630A1
• Filed: 08/29/2006
• Published: 03/06/2008
• Est. Priority Date: 08/29/2006
• Status: Abandoned Application

• Current Assignee: SAP AG (SAP SE)
• Original Assignee: SAP AG (SAP SE)
• Inventors: Holmes, Robert, Viehmann, Robert, Sattler, Juergen, Gaffga, Joachim, Markert, Frank
• Application Number:
  US11/512,442
• Publication Number:
  US 20080059630A1
• Time in Patent Office: Days
• US Class Current: 709/224
• CPC Class Codes: G06F 9/44505 Configuring for program initiating, e.g. using registry, configuration files

Abstract

The present subject mater relates to software application configuration and, more particularly, an improvement assistant for software application configuration. Some of the various embodiment described herein provide systems, methods, and software to maintain a database of key performance indicator metrics and monitor application performance in view of the key performance indictor metrics to identify key performance indicator violations. Some embodiments further provide a key performance indictor violation notice upon identification of a key performance indicator violation.

Claims

1. A method comprising:

maintaining a database of key performance indicator metrics;

monitoring application performance in view of the key performance indictor metrics to identify key performance indicator violations; and

providing a key performance indictor violation notice upon identification of a key performance indicator violation.

2. The method of claim 1, further comprising:

querying a database of key performance indicator violation solution recommendations upon identification of a key performance indicator violation to identify one or more key performance indicator violation solution recommendations; and

providing one or more identified key performance indicator violation solution recommendations.

3. The method of claim 2, wherein the one or more identified key performance indicator violation solution recommendations are provided with the key performance indictor violation notice.

4. The method of claim 2, wherein a key performance indicator violation solution recommendation includes a guided procedure to aid identification of a root cause of the key performance indicator violation.

5. The method of claim 2, wherein a key performance indicator violation solution recommendation includes a guided procedure to correct the key performance indicator violation.

6. The method of claim 2, further comprising:

routing the key performance indicator violation notice and one or more identified key performance indicator violation solution recommendations to a system administrator queue.

7. The method of claim 1, wherein a key performance indicator metric includes a threshold value that is used in the monitoring to identify an impending key performance indicator violation.

8. A machine-readable medium, with encoded instructions, which when executed, cause a machine to:

maintain a database of key performance indicator metrics;

monitor application performance in view of the key performance indictor metrics to identify key performance indicator violations; and

provide a key performance indictor violation notice upon identification of a key performance indicator violation.

9. The machine-readable medium of claim 8, wherein the instructions, when further executed, cause the machine to:

query a database of key performance indicator violation solution recommendations upon identification of a key performance indicator violation to identify one or more key performance indicator violation solution recommendations; and

provide one or more identified key performance indicator violation solution recommendations.

10. The machine-readable medium of claim 9, wherein the one or more identified key performance indicator violation solution recommendations are provided with the key performance indictor violation notice.

11. The machine-readable medium of claim 9, wherein a key performance indicator violation solution recommendation includes a guided procedure to aid identification of a root cause of the key performance indicator violation.

12. The machine-readable medium of claim 9, wherein a key performance indicator violation solution recommendation includes a guided procedure to correct the key performance indicator violation.

13. The machine-readable medium of claim 9, wherein the instructions, when further executed, cause the machine to:

route the key performance indicator violation notice and one or more identified key performance indicator violation solution recommendations to a system administrator queue.

14. The machine-readable medium of claim 8, wherein a key performance indicator metric includes a threshold value that is used in the monitoring to identify an impending key performance indicator violation.

15. A system comprising:

a database of key performance indicator metrics; and

an application performance monitoring module to monitor performance of an application in view of the key performance indictor metrics to identify key performance indicator violations, wherein upon identification of a key performance indicator violation, a notice is given.

16. The system of claim 15, further comprising:

a database of key performance indicator violation solution recommendations that can be queried to identify one or more application change solution recommendations as a function of an identified key performance indicator violation.

17. The system of claim 16, wherein the one or more identified key performance indicator violation solution recommendations are provided with the key performance indictor violation notice.

18. The system of claim 16, wherein a key performance indicator violation solution recommendation includes guided procedure instructions to aid identification of a root cause of the key performance indicator violation.

19. The system of claim 16, wherein a key performance indicator violation solution recommendation includes a guided procedure to correct the key performance indicator violation.

20. The system of claim 15, wherein a key performance indicator metric includes a threshold value that is used by the application performance monitoring module to identify an impending key performance indicator violation.