System and method of customized event notification

• US 20080063154A1
• Filed: 08/09/2006
• Published: 03/13/2008
• Est. Priority Date: 08/09/2006
• Status: Abandoned Application

• Current Assignee: BackFlip Studios Incorporated (Hasbro Inc.)
• Original Assignee: BackFlip Studios Incorporated (Hasbro Inc.)
• Inventors: Willis, Brian, Oranski, Tsafrir, Perez, Gil, Sadras, Amir, Tamari, Yossi
• Application Number:
  US11/501,222
• Publication Number:
  US 20080063154A1
• Time in Patent Office: Days
• US Class Current: 379/88.13
• CPC Class Codes: H04M 11/04 with alarm systems, e.g. fire, police or burglar alarm systems

Abstract

A system and method to select from among various notification channels a notification channel over which to send event data and response options, such selection based on a stored preference of a recipient of the event data to receive event data on the selected notification channel.

Claims

1. A method comprising:

receiving event data;

selecting from a plurality of electronic notification channels, a notification channel over which to send a message to a recipient, said message including at least a portion of said event data, said selecting based on a stored preference of said recipient to receive said message on said notification channel at a designated time period; and

generating said message in a format suitable for sending over said notification channel, said message including a response option to said event data.

2. The method of claim 1 wherein said selecting comprises selecting based on a schedule having a plurality of time periods and a preferred notification channel associated with a time period of said plurality of time periods.

3. The method of claim 1, wherein said selecting comprises selecting the notification channel by at least one indicator of an availability of said recipient to said notification channel at said designated time period.

4. The method of claim 3, wherein said indicator is selected from the group consisting of a computerized calendar of said recipient, contemporaneous computer use by said recipient, contemporaneous use of an electronic device linked to a network, and an activation status of a screen saver on a computer of said recipient.

5. The method as in claim 1, comprising:

storing event data prior to said designated time period; and

delivering said message during said designated time period.

6. The method as in claim 1, comprising:

selecting a second notification channel over which to send said message to said recipient if a response is not received from said recipient within a pre-defined response time period; and

generating said message in a format suitable for said second notification channel.

7. The method as in claim 1, comprising receiving from said recipient a response.

8. The method as in claim 7, comprising executing an action based on said response.

9. The method as in claim 8, wherein executing an action comprises executing an action selected from the group consisting of executing a web service call, invoking a function call, requesting a resource via HTTP and requesting a resource via HTTPS.

10. The method as in claim 8, wherein said executing an action comprises transferring information to a work flow engine.

11. The method as in claim 7, wherein said receiving comprises receiving said response over a channel selected from the group consisting of telephone, instant messaging (IM), facsimile, short message service (SMS), email, HTTP, HTTPS and wireless application protocol (WAP).

12. The method of claim 1, wherein said message includes background information relevant to said event data.

13. The method as in claim 12, wherein said message includes a link to background information relevant to said event data.

14. The method as in claim 1, wherein said selecting comprises selecting said notification channel based on a characteristic of said event data.

15. The method as in claim 1, comprising selecting a second recipient to receive a second message if said a recipient does not respond to said a message in a pre-defined response time period.

16. The method as in claim 1, wherein said selecting from a plurality of notification channels comprises selecting from the group consisting of telephone, instant messaging (IM), facsimile, short message service (SMS), email, HTTP, HTTPS and wireless application protocol (WAP).

17. A method comprising:

receiving event data;

selecting from a plurality of electronic notification channels, a first notification channel over which to send a first message to a recipient, said first message including a first portion of said event data, said selecting based on a stored preference of said recipient to receive said first message on said first notification channel at a designated time period;

generating said first message in a format suitable for sending over said first notification channel;

selecting from said plurality of electronic notification channels, a second notification channel over which to send a second message to said recipient, said second message including a second portion of said event data; and

generating said second message in a format suitable for sending over said second notification channel.

18. The method as in claim 17, comprising including in said first message an indication that said second portion of said event data is included in said second message.

19. A system comprising a processor to:

receive event data;

select from a plurality of electronic notification channels, a notification channel over which to send a message to a recipient, said message including at least a portion of said event data, wherein said processor selects said notification channel based on a stored preference of said recipient to receive said message on said notification channel at a designated time period; and

generate said message in a format suitable for sending over said notification channel, said message including a response option to said event data.

20. The system as in claim 19, wherein said processor is to select based on a schedule having a plurality of time periods and a preferred notification channel associated with a time period of said plurality of time periods.

21. The system as in claim 19, wherein said processor is to receive a signal from an indicator of an availability of said recipient by said notification channel at said designated time period.

22. The system as in claim 21, wherein said indicator is selected from the group consisting of a computerized calendar of said recipient, contemporaneous computer use by said recipient, contemporaneous use of an electronic device linked to a network, and an activation status of a screen saver on a computer of said recipient.

23. The system as in claim 19, including a memory to:

store said event data prior to said designated time period; and

wherein said processor is to deliver said event data during said designated time period.

24. The system as in claim 19, wherein said processor is to:

select a second notification channel over which to send said message to said recipient if a response is not received from said recipient within a pre-defined response time period; and

generate said message in a format suitable for said second notification channel.

25. The system as in claim 19, wherein processor is to include in said message a link to background information relevant to said event data.

26. The system as in claim 19, wherein said processor is to select said notification channel based on a characteristic of said event data.

27. The system as in claim 19, wherein said processor is to select a second recipient to receive a second message if no response to said message is received in a pre-defined response time period.