PROVIDING CONTEXTUAL INFORMATION FOR SPOKEN INFORMATION
First Claim
1. A method for a computing device to provide relevant information based on spoken information, the method comprising:
- receiving a spoken voice message intended for one or more recipients that is provided by a user during a telephone call;
analyzing the received voice message to identify one or more spoken expressions in the received voice message to which one or more pieces of promotional material have previously been associated; and
automatically associating at least one of the one or more pieces of promotional material with the received voice message in such a manner that the associated at least one promotional material pieces are provided to at least one of the recipients of the voice message.
2 Assignments
0 Petitions
Accused Products
Abstract
Techniques are described for providing relevant information to users (e.g., information that is at least potentially of interest to the users). Relevant information for a user may be automatically determined based on a determined context of the user and/or on a request for that information from the user. For example, voice-based information may be obtained from a user in one or more ways, and then analyzed to identify requests or other indications of information of interest and/or to otherwise determine a context of the user that corresponds to potential information of interest. Relevant information for a user may be provided to the user in various ways, such as via a voice-based response during a telephone call and/or via one or more electronic messages sent to the user (e.g., via emails, instant messages, paging messages, SMS or other text messages, etc.).
31 Citations
42 Claims
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1. A method for a computing device to provide relevant information based on spoken information, the method comprising:
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receiving a spoken voice message intended for one or more recipients that is provided by a user during a telephone call;
analyzing the received voice message to identify one or more spoken expressions in the received voice message to which one or more pieces of promotional material have previously been associated; and
automatically associating at least one of the one or more pieces of promotional material with the received voice message in such a manner that the associated at least one promotional material pieces are provided to at least one of the recipients of the voice message. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28, 29, 30, 31)
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32. A computer-readable medium whose contents enable a computing device to provide relevant information based on spoken information, by performing a method comprising:
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for each of multiple users, receiving spoken information provided by the user during a telephone call, the spoken information from each user including an expression previously indicated to that user by an advertiser for use in obtaining information about an advertised product associated with the indicated expression; and
responding to each of the multiple users by, after analyzing the received spoken information from that user to identify the included indicated expression, providing to the user the information about the advertised product associated with the indicated expression. - View Dependent Claims (33, 34, 35, 36)
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37. A computing system configured to provide relevant information based on spoken information, comprising:
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one or more memories; and
one or more components configured to provide functionality to multiple users registered with a voice-based service based on spoken information from the users, each registered user having at least one associated electronic message address to which electronic messages may be sent, the providing of the functionality including;
receiving spoken information from each of multiple registered users during telephone calls with the voice-based service; and
responding to each of the multiple registered users by, analyzing the received spoken information from the user to identify one or more spoken expressions in the received spoken information with which one or more pieces of relevant information are associated; and
providing at least one of the one or more associated pieces of relevant information to the user by sending one or more electronic messages to the user using the at least one associated electronic message address for the user. - View Dependent Claims (38, 39, 40, 41, 42)
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Specification