REMOTE MANAGEMENT OF AN ELECTRONIC PRESENCE

• US 20080066080A1
• Filed: 09/10/2007
• Published: 03/13/2008
• Est. Priority Date: 09/08/2006
• Status: Active Grant

• Current Assignee: EasyOnMe, Inc.
• Original Assignee: EasyOnMe, Inc.
• Inventors: Campbell, Tom
• Granted Patent: US 7,890,957 B2
• Time in Patent Office: Days
• US Class Current: 719/314
• CPC Class Codes: G06F 16/958 Organisation or management of web site content, e.g. publishing, maintaining pages or automatic linking

Abstract

A platform provides an intuitive and integrated management tool for disparate communications channels. Media such as web sites, web logs, electronic mail, instant messaging, and short messaging services may be combined and controlled through a single access point. The user interface for the access point may itself be deployed for use with a cellular phone, web client, or the like. While graphical user interfaces are one useful embodiment, a command-oriented interface may similarly be operated telephonically, or using electronic mail, instant messaging, SMS, or any other suitable technique.

Claims

1. A method comprising:

receiving a command to update a web page of an electronic presence, the command embedded in a message selected from a group consisting of an electronic mail, an instant message, and a text message;

parsing the message to identify the command;

executing the command to update the web page;

receiving a second command to update a web page of an electronic presence, the second command embedded in a second message from a different one of the group consisting of an electronic mail, an instant message, and a text message;

parsing the second message to identify the second command; and

executing the second command to update the web page.

2. The method of claim 1 wherein the message is a text message.

3. The method of claim 1 wherein the command undoes a most recent change.

4. The method of claim 1 wherein the command identifies a blog post by number.

5. The method of claim 1 wherein the command identifies a previous command by sequential number relative to the current command.

6. The method of claim 1 wherein the electronic presence includes a description of at least one of an interactive voice response system, an instant messaging service, an electronic mail service, and a streaming video service.

7. A computer program product embodied on a computer readable medium comprising computer executable code that, when executing on one or more computing devices performs the steps of:

receiving a command to update a web page of an electronic presence, the command embedded in a message selected from a group consisting of an electronic mail, an instant message, and a text message;

parsing the message to identify the command;

executing the command to update the web page;

receiving a second command to update a web page of an electronic presence, the second command embedded in a second message from a different one of the group consisting of an electronic mail, an instant message, and a text message;

parsing the second message to identify the second command; and

executing the second command to update the web page.

8. The computer program product of claim 7 wherein the command undoes a most recent change.

9. The computer program product of claim 7 wherein the command identifies a blog post by number.

10. The computer program product of claim 7 wherein the command identifies a previous command by sequential number relative to the current command.

11. The computer program product of claim 7 wherein the electronic presence includes a description of at least one of an interactive voice response system, an instant messaging service, an electronic mail service, and a streaming video service.

12. A system comprising:

an interface that receives a plurality of messages from two or more communication channels;

a message queue that stores the plurality of messages; and

a command processor that interprets one of the plurality of messages to determine a command for updating an electronic presence including a web site.

13. The system of claim 12 wherein the two or more communication channels include two or more of a text messaging system, an electronic mail system, a web site, a voice mail system, and an instant messaging system.

14. The system of claim 12 wherein the command processor generates additional commands and adds the commands to the message queue.

15. The system of claim 12 wherein the command processor generates a request for additional information to a sender of a message when the command processor is unable to interpret the message.

16. The system of claim 12 wherein the interface includes one or more of a telephone number, an electronic mail address, and an instant messaging address at which the interface receives messages.

17. The system of claim 12 wherein the command processor interprets one of the plurality of messages according to a sender of one of the plurality of messages.

18. The system of claim 17 wherein the command processor interprets one of the plurality of messages according to one or more access privileges of the sender.

19. The system of claim 12 further comprising a remotely accessible console for reviewing the message queue.

20. The system of claim 12 wherein the electronic presence includes a description of at least one of an interactive voice response system, an instant messaging service, an electronic mail service, and a streaming video service.