Client outsourcing service

• US 20080072222A1
• Filed: 08/31/2006
• Published: 03/20/2008
• Est. Priority Date: 08/31/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Wei, Kenneth M., Caceres, Ramon, Bantz, David Frederick
• Application Number:
  US11/513,468
• Publication Number:
  US 20080072222A1
• Time in Patent Office: Days
• US Class Current: 718/1
• CPC Class Codes: G06F 11/1464 for networked environments
• CPC Class Codes: G06F 11/1469 Backup restoration techniques
• CPC Class Codes: G06F 11/2023 Failover techniques
• CPC Class Codes: G06F 2201/815 Virtual middleware or OS functionality using virtual machines to implement generic software techniques for error detection or fault masking G06F11/1484
• CPC Class Codes: G06F 8/60 Software deployment
• CPC Class Codes: G06F 9/4418 Suspend and resume; Hibernate and awake
• CPC Class Codes: G06F 9/44505 Configuring for program initiating, e.g. using registry, configuration files
• CPC Class Codes: G06F 9/45537 Provision of facilities of other operating environments, e.g. WINE I/O emulation G06F13/105
• CPC Class Codes: G06Q 10/101 Collaborative creation, e.g. joint development of products or services
• CPC Class Codes: G06Q 20/14 specially adapted for billing systems

Abstract

A computer implemented method, apparatus, and computer usable program code for managing computers. The computers are deployed on a network for use by users in response to forming a contractual agreement to provide outsourcing management of the computers. The computers include virtual machines. A computing environment of a user is accessible on a first computer using a virtual machine located on the first computer. The virtual machines are maintained on the computers. The virtual machine state may be transferred from the first computer to the second computer. The second computer runs the virtual machine. The computing environment is accessible to the user on the second computer.

Claims

1. A method for managing computers, the method comprising:

responsive to forming a contractual agreement to provide outsourcing management of computers, deploying computers on a network for use by users, wherein the computers include virtual machines, and wherein a computing environment of a user is accessible on a first computer using a virtual machine located on the first computer; and

maintaining the virtual machines on the computers, wherein a virtual machine state may be transferred from the first computer to a second computer, wherein the second computer runs the virtual machine, and wherein the computing environment is accessible to the user on the second computer.

2. The method of claim 1, further comprising:

responsive to a user request to remove the first computer, removing the first computer from the network.

3. The method of claim 1, wherein the user specifies the second computer.

4. The method of claim 1, wherein the user selects the second computer by logging in to the second computer.

5. The method of claim 1, further comprising:

retrofitting the computers with virtual machines for allowing the computing environment to migrate between the computers.

6. The method of claim 1, wherein the deploying, and maintaining steps are performed remotely.

7. The method of claim 1, wherein the deploying and, maintaining steps are performed by a service provider according to terms of service, wherein the maintaining step further comprises:

maintaining hardware and software of the computers.

8. The method of claim 1, wherein the terms of service specify periodic or on-demand performance.

9. The method of claim 1, wherein the deploying step further comprises:

validating the computers to ensure hardware and software of each of the computers are adequate for allowing a plurality of computing environments to migrate between the computers.

10. The method of claim 9, wherein the deploying step further comprises:

installing software on the computers for allowing the plurality of computing environments to migrate between the computers; and

testing the software on the computers for ensuring an ability of the plurality of computing environments to migrate between the computers.

11. The method of claim 1, further comprising:

charging a base fee for deploying and maintaining the computers.

12. The method of claim 1, wherein the base fee is based on any of a fixed fee, per-seat fee, usage-based fee, and fee for a number of computing environments.

13. The method of claim 1, further comprising:

charging an initiation fee; and

charging a transfer fee.

14. The method of claim 1, further comprising:

responsive to a user request, capturing the virtual machine state within the first virtual machine executing on the first computer to form a captured state;

saving the captured state to a server;

responsive to the user accessing the second computer, transferring the captured state to the second computer; and

restoring the virtual machine state for executing the computing environment using the second virtual machine on the second computer, wherein the computing environment restored on the second computer is accessed directly by the user.

15. A data processing system for managing computers comprising:

a server for storing a plurality of computing environments for use by the computers;

a billing database operably connected to the server for recording billable actions;

a plurality of clients operably connected to the server by a network including at least a first client and a second client; and

wherein a user may access the first client, wherein the first client includes a virtual machine containing a computing environment, wherein a virtual machine state of the virtual machine is completely transferred to the second client based on user input, wherein the user may access the computing environment from the second client, and wherein the billable actions are recorded on the billing database based on ongoing deployment, maintenance, and removal of each of the computers.

16. The system of claim 15, further comprising a storage device operably connected to the server or the first client for saving a copy of the computing environment.

17. The system of claim 16, wherein the copy is a back-up in case a captured version of the computing environment fails, wherein the back-up may be selected from a number of backups based on needs of the user.

18. A computer program product comprising a computer usable medium including computer usable program code for managing computers, the computer program product comprising:

computer usable program code responsive to contracting to forming a contractual agreement to provide outsourcing management of computers, for deploying computers on a network for use by users, wherein the computers include virtual machines, and wherein a computing environment is accessible on a first computer using a virtual machine located on the first computer; and

computer usable program code for maintaining the virtual machines on the computers, wherein a virtual machine state may be transferred from the first computer to a second computer, wherein the second computer runs the virtual machine, and wherein the computing environment is accessible to the user on the second computer.

19. The computer program product of claim 18, further comprising:

computer usable program code for retrofitting the computers for allowing the computing environment to migrate between the computers;

computer usable program code for validating the computers to ensure hardware and software of each of the computers is adequate for allowing a plurality of computing environments to migrate between the computers;

computer usable program code for installing software on the computers for allowing the plurality of computing environments to migrate between the computers;

computer usable program code for testing the software on the computers for ensuring an ability of the plurality of computing environments to migrate between the computers;

computer usable program code for charging a client based on a service agreement; and

computer usable program code for removing each of the computers from the network based on user input.

20. The computer program product of claim 18, further comprising:

computer usable program code responsive to a user request, for capturing the virtual machine state within the first virtual machine executing on the first computer to form a captured state;

computer usable program code for saving the captured state to a server;

computer usable program code responsive to the user accessing the second computer, for transferring the captured state to the second computer; and

computer usable program code for restoring the virtual machine state for executing the computing environment using the virtual machine on the second computer, wherein the computing environment is accessible on the second computer.