Method and apparatus for displaying time and date of a calling party

• US 20080075253A1
• Filed: 09/06/2006
• Published: 03/27/2008
• Est. Priority Date: 09/06/2006
• Status: Abandoned Application

• Current Assignee: Avaya Incorporated
• Original Assignee: Avaya Incorporated
• Inventors: Muttagi, Savita S.
• Application Number:
  US11/516,331
• Publication Number:
  US 20080075253A1
• Time in Patent Office: Days
• US Class Current: 379/201.01
• CPC Class Codes: H04M 3/42042 Notifying the called party of information on the calling party details within substation equipment H04M1/57, signalling details H04Q3/72

Abstract

A method for displaying time and date of a calling party includes receiving an incoming call at called party equipment and determining a time and date of the calling party using information received with the incoming call. The determined time and date of the calling party are then displayed on the called party phone.

Claims

1. A method for displaying to a called party the time and date of a calling party, comprising the steps of:

receiving, from a communication network, an incoming call for a called party at called party communication equipment;

determining, by the communication equipment, a time and date of the calling party using information received with the incoming call;

displaying, by the communication equipment, the time and date of the calling party on the called party phone.

2. The method of claim 1, wherein said step of determining comprises determining a country code from a calling party number of the incoming call.

3. The method of claim 2, wherein said step of determining the time and date comprises using a database associating the country code with a time and date.

4. The method of claim 3, wherein the database is stored by the communication server.

5. The method of claim 3, wherein the database is stored externally to the communication server.

6. The method of claim 5, wherein the communication server communicates with the database using a communication network.

7. The method of claim 3, wherein said step of determining the time and date comprises using a database associating the country code with a time and date.

8. The method of claim 1, wherein the incoming call includes information directly indicating the time and date of the calling party and said step of determining comprises determining the time and date of the calling party from the information sent with the incoming call.

9. The method of claim 1, wherein said step of displaying comprises determining whether the time and date display feature is enabled by the called party and displaying the time and date of the calling party only if it is determined that the time and date display feature is enabled by the called party.

10. The method of claim 2, wherein said step of determining a country code comprises using the Calling Line Identification (CLID).

11. The method of claim 1, wherein the communication server is connected to phones of a call center or Business Process Outsourcing (BPO) center.

12. The method of claim 1, wherein the communication equipment is the called party phone.

13. The method of claim 1, wherein the communication equipment is a communication server connected between the communication network and the called party phone.

14. The method of claim 1, further comprising the step of performing or scheduling a task required by the incoming call based on the time and date of the calling party.

15. An apparatus having a processor and a memory storing a computer program including executable instructions for performing the steps of:

receiving an incoming call for a called party at said apparatus;

determining, by said apparatus, a time and date of the calling party using information received with the incoming call;

displaying, by said apparatus, the time and date of the calling party on the called party phone.