Bridging messages to release enterprise ports
First Claim
1. A system that facilitates call management, comprising:
- a routing component for receiving a multimedia message from a switched circuit network for termination in an enterprise; and
a session component for receiving message information about the multimedia message and signaling the routing component with a routing signal to route the multimedia message outside the enterprise based on the message information.
2 Assignments
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Accused Products
Abstract
Architecture for bridging unwanted calls back to the PSTN (public switch telephone network) thereby freeing-up enterprise ports for other uses. When an incoming PSTN call is received into the enterprise via the PBX, a SIP server makes the decision to trigger bridging after obtaining the call reference and the interface on which the call exists. The SIP server sends a request to the PBX to trigger bridging. When the PBX determines it no longer needs to be involved, it sends the bridging request to the PSTN. More specifically, a mechanism is provided to trigger TBCT (Two B-Channel Transfer) from the SIP server thereby pushing call routing of unwanted calls out of the PBX and preserving PBX ports. The SIP server can retrieve the PSTN-related information from the PBX using either web services or a SIP-based protocol.
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Citations
20 Claims
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1. A system that facilitates call management, comprising:
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a routing component for receiving a multimedia message from a switched circuit network for termination in an enterprise; and a session component for receiving message information about the multimedia message and signaling the routing component with a routing signal to route the multimedia message outside the enterprise based on the message information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10)
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11. A method of managing messages, the method comprising acts of:
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receiving a PSTN-originated message via a PSTN interface destined for an enterprise recipient of an enterprise; allocating message ports in the enterprise for routing of the message in the enterprise; requesting message information from the PSTN interface related to routing of the message; triggering the PSTN interface to route the message outside the enterprise to a destination device based on the message information; and releasing the message ports for reallocation. - View Dependent Claims (12, 13, 14, 15, 16, 17, 18, 19)
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20. A computer-implemented system, comprising:
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computer-implemented means for receiving a PSTN-originated telephone call via an enterprise interface destined for an enterprise recipient of an enterprise; computer-implemented means for allocating call ports for handling of the call in the enterprise; computer-implemented means for requesting call information from the enterprise interface, the call information related to routing of the call; computer-implemented means for triggering the enterprise interface to route the call outside the enterprise to a PSTN recipient based on the call information; and computer-implemented means for releasing the call ports for reallocation.
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Specification