On-line healthcare consultation services system and method of using same
First Claim
1. A system comprising a resource center comprising:
- a. a knowledge database, b. a decision support server, c. an interactive help system, and d. a connection, wherein the connection comprises a remote assistance unit.
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Abstract
The present invention relates to a healthcare consultation system that includes a knowledge database, a decision support server, an interactive help system and a connection, wherein the connection comprises a remote assistance unit. The present invention also relates to a wearable computer capable of two-way audio/visual conferencing to provide 24/7 real-time healthcare consultation. The present invention further relates to a method for providing training and help services to a healthcare provider, a healthcare manufacturer or a healthcare user by providing a resource center that comprises a knowledge database, a decision support server and an interactive help system, building the knowledge database by compiling information, analyzing the information in the knowledge database to develop the decision support server, establishing a connection between the interactive help system and the healthcare provider, healthcare manufacturer and healthcare user, accessing the decision support server, and delivering education, training and consultation services via the interactive help system, wherein the connection comprises a remote assistance unit. According to a preferred embodiment, the remote assistance unit comprises a heads-up display, a mini personal computer, a wireless local area network, a headset, a camera, voice over internet protocol technology, a microphone, and/or glasses or head gear.
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Citations
37 Claims
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1. A system comprising a resource center comprising:
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a. a knowledge database, b. a decision support server, c. an interactive help system, and d. a connection, wherein the connection comprises a remote assistance unit. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, 25, 26, 27, 28)
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29. A method for providing training and help services to a healthcare provider, a healthcare manufacturer or a healthcare user, comprising the steps of
a. providing a resource center that comprises a knowledge database, a decision support server and an interactive help system, b. building the knowledge database by compiling information, c. analyzing the information in the knowledge database to develop the decision support server, d. establishing a connection between the interactive help system and the healthcare provider, healthcare manufacturer and healthcare user, e. accessing the decision support server, and f. delivering education, training or consultation services via the interactive help system, wherein the connection comprises a remote assistance unit.
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37. A method for healthcare manufacturers to provide training and help services to healthcare providers or healthcare manufacturer employees comprising the step of establishing a connection between a medical expert and the healthcare provider or healthcare manufacturer employee, wherein the connection comprises a remote assistance unit and the medical expert provides education and training services.
Specification