System and method for improved itinerary providing merchant information

• US 20080082373A1
• Filed: 12/27/2006
• Published: 04/03/2008
• Est. Priority Date: 10/03/2006
• Status: Abandoned Application

• Current Assignee: Liberty Peak Ventures, LLC (Dominion Harbor Enterprises, LLC)
• Original Assignee: American Express Travel Related Services Company, Inc. (American Express Company)
• Inventors: Singh, Ajay, Friedman, Jennifer, Lockhart, Jibreel, Stein, Krista, Shinder, Marcella, Durocher, Lisa
• Application Number:
  US11/645,596
• Publication Number:
  US 20080082373A1
• Time in Patent Office: Days
• US Class Current: 705/6
• CPC Class Codes: G06Q 10/02 Reservations, e.g. for tickets, services or events
• CPC Class Codes: G06Q 10/025 Coordination of plural reservations, e.g. plural trip segments, transportation combined with accommodation
• CPC Class Codes: G06Q 30/00 Commerce

Abstract

Method of preparing an itinerary for a customer traveling to a destination. The method includes the steps of providing on the itinerary reservation information identifying the customer'"'"'s schedule in relation to at least one of an accommodation, means of transport, and event and providing on the itinerary a listing of merchants local to a destination related to the customer'"'"'s reservation information. The listed merchants are determined based on their relevance to at least one of the customer'"'"'s past spending habits and the past spending habits of a group of other customers deemed similar to the customer.

Claims

1. A method of issuing a customer, traveling to a destination, a travel itinerary related to the customer'"'"'s travel plans and a list of merchants, the method comprising the steps of:

preparing the travel itinerary, the travel itinerary indicating reservation information identifying a reservation of the customer for at least one of an accommodation and a means of transport;

identifying merchants local to the customer'"'"'s travel destination;

including, in connection with the travel itinerary, the list of the merchants local to the customer'"'"'s travel destination; and

supplying the travel itinerary and list of merchants to the customer.

2. The method according to claim 1, wherein the travel itinerary is provided in an electronic format, and the method further comprises a step of providing the listing of merchants so as to include hyperlinks in the itinerary to at least one of maps, reviews, and descriptions related to the merchants.

3. The method according to claim 1, further comprising steps of:

receiving from the customer a user profile indicating at least one preference of the customer; and

determining which merchants to list in connection with the itinerary, from among a predetermined set of merchants who are local to the customer'"'"'s travel destination, based on the customer'"'"'s preferences indicated in the profile.

4. The method according to claim 1, wherein the reservation information includes information related to an accommodation at which the customer will stay, and the listed merchants have places of business proximate to the accommodation.

5. The method according to claim 1, wherein the merchant list is provided in connection with the itinerary in that it is provided in at least one of (i) the itinerary itself, (ii) an interface used to book the travel itinerary, and (iii) a communication to the customer separate from the itinerary.

6. The method according to claim 1, further comprising a step of determining which merchants to list on the itinerary based on popularity of the merchants, as ascertained based on past use of financial transaction instruments at those merchants.

7. The method according to claim 1, further comprising a step of determining which merchants to list on the itinerary based on point-of-sale information of a financial transaction instrument used by the customer.

8. The method according to claim 1, further comprising a step of determining which merchants to list on the itinerary based on analysis of past usage of the a financial transaction instrument used by the customer.

9. The method according to claim 8, wherein the merchants are restaurants, and the analysis performed in the determining step includes analysis of at least one of pricing and food categories of restaurants, at which the financial transaction instrument used by the customer has been used in the past.

10. The method according to claim 1, further comprising a step of determining which merchants to list on the itinerary based on past patterns of use of financial transaction instruments issued and tracked by the entity.

11. The method according to claim 10, wherein the past patterns of use are based on past use of financial transaction instruments held by a group of users similarly situated to the customer.

12. The method according to claim 11, wherein the customer is deemed similarly situated to the group of users if the customer is staying at an accommodation used by the group.

13. The method according to claim 5, wherein the list of merchants is provided as a list of categories of merchants and the actual identities of particular merchants are provided in sub-listings accessible by the customer.

14. A method of issuing an entity a travel itinerary and list of merchants, the method comprising the steps of:

monitoring various customers'"'"' uses of their financial transaction instruments at merchants in a designated area;

categorizing and recording identities of the merchants from the monitoring step, at which the customers use their financial transaction instruments;

receiving a request for travel arrangements from the entity, wherein a destination of the travel is proximate to the designated area;

processing the request for travel arrangements received in the receiving step;

preparing an itinerary setting forth the travel arrangements;

including, in connection with the itinerary, the list of merchants selected from at least one category from the categorizing step; and

providing the itinerary and the list of merchants to the entity.

15. The method according to claim 14, wherein the merchants to be included in the list are selected based on identified preferences of the entity.

16. The method according to claim 15, wherein the preferences are determined based on analysis of the entity'"'"'s past use of a financial transaction instrument.

17. A computer program product comprising a computer usable medium having control logic stored therein for a causing a computer to perform a method of issuing an customer a travel itinerary setting forth travel arrangements, the control logic comprising the steps of:

first computer readable program code means for causing the computer to obtain a list of merchants located in a designated area;

second computer readable program code means for enabling the computer to receive a request from the customer for travel arrangements to a destination proximate to the designated area;

third computer readable program code means for causing the computer to prepare the travel arrangements and itinerary based on the request received in the receiving step;

fourth computer readable program code means for causing the computer to include in connection with the travel itinerary names of merchants from the list of merchants from the obtaining step; and

fifth computer readable program code means for causing the computer to provide the travel itinerary to the customer.

18. The computer readable program product of claim 17, wherein the names of merchants from the including step are selected based on identified preferences of the customer.

19. The computer readable program product of claim 18, wherein the preferences are identified based on past purchases by the customer using a financial transaction instrument.

20. The computer readable program product of claim 17, wherein (i) merchants in the obtaining step are divided into categories;

(ii) the itinerary is provided in an interactive, electronic form; and

(iii) the categories are listed on the itinerary such that the customer can select a category to obtain names of merchants from the selected category.