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Computer maintenance support system and analysis server

  • US 20080082587A1
  • Filed: 08/20/2007
  • Published: 04/03/2008
  • Est. Priority Date: 09/29/2006
  • Status: Active Grant
First Claim
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1. A computer maintenance support system that provides information for supporting computer maintenance operations, the system comprising:

  • an analysis device that collects and analyzes analysis object data which has been saved at a computer which is an object of maintenance, the analysis object data including settings information of the computer and log information of recorded operations of the computer;

    an analysis server connected with at least one of the analysis devices, the analysis server acquiring the analysis object data from the analysis device and analyzing the analysis object data; and

    an output device for monitoring that receives a primary analysis report of analysis by the analysis device, and a secondary analysis report of analysis by the analysis server, and outputs information to be used for the computer maintenance operations.

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