Asset Data Collection, Presentation, and Management
First Claim
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1. A computerized method of managing assets for an organization comprising:
- generating a web portal to provide real-time access to asset data across one or more organizations, wherein the asset data includes information about assets for at least one of the organizations, the web portal comprising;
links to service management consoles, wherein selection of a link presents a service management console, and wherein each service management console;
retrieves asset data for a category of service management related to the service management console for a specified time period;
analyzes the asset data; and
generates an interface to present the asset data to a user;
a dashboard, wherein the dashboard comprises an interface that includes an overview of asset data, and wherein the dashboard comprises;
indicia indicative of the status of at least one of incidents related to assets or corrective action related to incidents; and
a report upload interface, wherein the report upload interface allows a user to upload reports related to the asset data.
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Abstract
Systems and methods for asset data collection, presentation, and management. In one general aspect, a Web portal provides a centralized end-to-end view of IT operations of an organization. The portal may, for example, provide an organization'"'"'s view of operations and asset data. Visibility of accurate data on an organization-wide scale allows managers to spot issues immediately, respond quickly, and offer continuous improvement.
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Citations
20 Claims
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1. A computerized method of managing assets for an organization comprising:
generating a web portal to provide real-time access to asset data across one or more organizations, wherein the asset data includes information about assets for at least one of the organizations, the web portal comprising;
links to service management consoles, wherein selection of a link presents a service management console, and wherein each service management console;
retrieves asset data for a category of service management related to the service management console for a specified time period;
analyzes the asset data; and
generates an interface to present the asset data to a user;
a dashboard, wherein the dashboard comprises an interface that includes an overview of asset data, and wherein the dashboard comprises;
indicia indicative of the status of at least one of incidents related to assets or corrective action related to incidents; and
a report upload interface, wherein the report upload interface allows a user to upload reports related to the asset data. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
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17. A system for managing assets for an organization and for providing real-time access to asset data across one or more organizations, wherein the asset data includes information about assets for at least one of the organizations, the system comprising a web portal, the web portal comprising:
links to service management consoles, wherein selection of a link presents a service management console, and wherein each service management consoles;
retrieves asset data for a category of service management related to the service management console and for a specified time period;
analyzes the asset data; and
generates an interface to present the asset data to a user;
a dashboard, wherein the dashboard comprises an interface that includes an overview of asset data, and wherein the dashboard comprises;
indicia indicative of the status of at least one of incidents related to assets or corrective action related to incidents; and
a report upload interface, wherein the report upload interface allows a user to upload reports related to the asset data. - View Dependent Claims (18, 19, 20)
Specification