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Methods, systems, and computer program products for generating network outage reports

  • US 20080089225A1
  • Filed: 10/12/2006
  • Published: 04/17/2008
  • Est. Priority Date: 10/12/2006
  • Status: Abandoned Application
First Claim
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1. A method for generating network outage reports, the method comprising:

  • receiving alarm data for a network outage which, if not remedied, may become a reportable event, wherein the alarm data includes a plurality of alarm records each including a site identifier, a date, a time, and an outage event description;

    processing the alarm records to determine outage information comprising at least one of a current outage duration or a current quantity of lines affected by the outage, wherein a reportable event threshold defines at least one of a minimum reportable outage duration or a minimum reportable quantity of lines affected by the outage; and

    if the current outage duration is greater than the minimum reportable outage duration, or if the current quantity of lines affected by the outage is greater than the minimum reportable quantity of lines affected by the outage, or both, then generating a network outage report which associates the network outage with a first graphical indicia.

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