METHOD OF OPTIMIZING A WORKFORCE THROUGH THE IDENTIFICATION AND SEGMENTATION OF RESOURCES AND JOB TASKS

• US 20080091498A1
• Filed: 09/29/2006
• Published: 04/17/2008
• Est. Priority Date: 09/29/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Volkringer, Nicholas Louis, Hardisty, Paul John, Arciprete, John Albert Dell', McGrath, Geri Dee, Chiverton, Michael Darren, Henderson, Mark A.
• Application Number:
  US11/537,057
• Publication Number:
  US 20080091498A1
• Time in Patent Office: Days
• US Class Current: 705/7.14
• CPC Class Codes: G06Q 10/063112 Skill-based matching of a person or a group to a task
• CPC Class Codes: G06Q 10/0637 Strategic management or analysis, e.g. setting a goal or target of an organisation; Planning actions based on goals; Analysis or evaluation of effectiveness of goals
• CPC Class Codes: G06Q 10/0639 Performance analysis of employees; Performance analysis of enterprise or organisation operations
• CPC Class Codes: G06Q 10/06398 Performance of employee with respect to a job function
• CPC Class Codes: G06Q 10/10 Office automation; Time management

Abstract

A method, data processing system, and computer usable program code are provided for optimizing a workforce for a company. An organizational development structure and an optimization performance structure are identified. A set of functional strategy tasks are developed using the organizational development structure and the optimization performance structure. An inventory of current tasks and skills within the company is performed, and tasks and skills from the current inventory of tasks and skills that are associated with the set of functional strategy tasks are identified to form a set of identified tasks and skills. A set of skill gaps are then identified using the set of identified tasks and skills.

Claims

1. A method of optimizing a workforce for a company, the method comprising:

identifying an organizational development structure and an optimization performance structure;

developing a set of functional strategy tasks using the organizational development structure and the optimization performance structure;

performing an inventory of current tasks and skills within the company;

identifying tasks and skills from the inventory of current tasks and skills that are associated with the set of functional strategy tasks to form a set of identified tasks and skills; and

identifying a set of skill gaps using the set of identified tasks and skills.

2. The method of claim 1, further comprising:

determining a set of skill gap closure actions using the set of skill gaps; and

analyzing the set of skill gap closure actions to form an analysis.

3. The method of claim 2, further comprising:

responsive to the analysis indicating that a skill gap closure action within the set of skill gap closure actions should be addressed internally from the company, internally addressing the skill gap closure action.

4. The method of claim 2, further comprising:

responsive to the analysis indicating that a skill gap closure action within the set of skill gap closure actions should be addressed externally to the company, externally addressing the skill gap closure action.

5. The method of claim 2, further comprising:

determining a set of conditions surrounding the set of skill gap closure actions;

determining capabilities of an internal or external organization to address the set of skill gap closure actions; and

determining the organization best suited to address each one of the set skill gap closure actions.

6. The method of claim 5, further comprising:

producing a detailed business case analysis addressing each one of the set of functional strategy tasks.

7. The method of claim 5, further comprising:

declaring a sourcing direction for each one of the set of functional strategy tasks.

8. The method of claim 1, wherein the organizational development structure includes an analysis of at least one of increasing the overall horizontal and vertical integration, increasing the environmental sensing capability, or increasing an organization'"'"'s flexibility in areas of missions and services.

9. The method of claim 1, wherein the optimization performance structure includes an analysis of at least one of flexibility, cost, leveraging of skills and information, reliability, responsiveness, efficiency, compliancy, superior customer experience, and best of breed competitiveness.

10. The method of claim 2, wherein the skill gap closure actions include at least one of acquisition, hiring, redeployment, and skill development.

11. A computer program product comprising:

a computer usable medium including computer usable program code for optimizing a workforce for a company, the computer program product including;

computer usable program code for identifying an organizational development structure and an optimization performance structure;

computer usable program code for developing a set of functional strategy tasks using the organizational development structure and the optimization performance structure;

computer usable program code for performing an inventory of current tasks and skills within the company;

computer usable program code for identifying tasks and skills from the inventory of current tasks and skills that are associated with the set of functional strategy tasks to form a set of identified tasks and skills; and

computer usable program code for identifying a set of skill gaps using the set of identified tasks and skills.

12. The computer program product of claim 11, further including:

computer usable program code for determining a set of skill gap closure actions using the set of skill gaps; and

computer usable program code for analyzing the set of skill gap closure actions to form an analysis.

13. The computer program product of claim 12, further including:

computer usable program code for determining a set of conditions surrounding the set of skill gap closure actions;

computer usable program code for determining the capabilities of an internal or external organization to address the set of skill gap closure actions; and

computer usable program code for determining the organization best suited to address each one of the set of skill gap closure actions.

14. The computer program product of claim 13, further including:

computer usable program code for producing a detailed business case analysis addressing each one of the set of functional strategy tasks.

15. The computer program product of claim 13, further including:

computer usable program code for declaring a sourcing direction for each one of the set of functional strategy tasks.

16. A data processing system comprising:

a bus system;

a communications system connected to the bus system;

a memory connected to the bus system, wherein the memory includes a set of instructions; and

a processing unit connected to the bus system, wherein the processing unit executes the set of instructions to identify an organizational development structure and an optimization performance structure;

develop a set of functional strategy tasks using the organizational development structure and the optimization performance structure;

perform an inventory of current tasks and skills within the company;

identify tasks and skills from the inventory of current tasks and skills that are associated with the set of functional strategy tasks to form a set of identified tasks and skills; and

identify a set of skill gaps using the set of identified tasks and skills.

17. The data processing system of claim 16, wherein the data processing system executes further instructions to determine a set of skill gap closure actions using the set of skill gaps;

and analyze the set of skill gap closure actions to form an analysis.

18. The data processing system of claim 17, wherein the data processing system executes further instructions to determine a set of conditions surrounding the set of skill gap closure actions;

determine the capabilities of an internal or external organization to address each one of the set of skill gap closure actions; and

determine the organization best suited to address each one of the skill gap closure actions.

19. The data processing system of claim 18, wherein the data processing system executes further instructions to produce a detailed business case analysis addressing each one of the set of functional strategy tasks.

20. The data processing system of claim 18, wherein the data processing system executes further instructions to declare a sourcing direction for each one of the set of functional strategy tasks.