CONNECTIVITY OUTAGE DETECTION: NETWORK/IP SLA PROBES REPORTING BUSINESS IMPACT INFORMATION
First Claim
1. A method of conveying the business impact of a loss of connectivity between two points in a network, comprising:
- receiving, by a device attached to the network, business impact information pertaining to a business service;
creating, at the device, a probe to monitor network traffic on a connection involved in the business service;
detecting a change in connectivity on the connection; and
in response to the detected change, populating a data structure containing the business impact information.
1 Assignment
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Accused Products
Abstract
Techniques for accurate determination of service impact are provided by provisioning network deployed probes with actual business object information related to business entities, such as VPN sites. Such probes are capable of sending a network trap (or alarm) containing actual business information in response to detecting a loss of connectivity. As a result, service impact caused by the loss of connectivity may be determined accurately by simply parsing the contents of a network trap, thus avoiding the complication and inaccuracy of conventional impact analysis.
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Citations
23 Claims
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1. A method of conveying the business impact of a loss of connectivity between two points in a network, comprising:
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receiving, by a device attached to the network, business impact information pertaining to a business service; creating, at the device, a probe to monitor network traffic on a connection involved in the business service; detecting a change in connectivity on the connection; and in response to the detected change, populating a data structure containing the business impact information. - View Dependent Claims (2, 3, 4, 5, 6, 7, 15)
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8. A method of determining business impact of a loss of connectivity detected in a network, comprising:
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receiving business impact information relating to a business service provided over the network; provisioning at least one probe deployed in the network to monitor traffic with the business impact information; and detecting a change in connectivity and obtaining the business impact information from the at least one provisioned probe. - View Dependent Claims (9, 10, 11)
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12. A network device, comprising:
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an interface for receiving business impact information pertaining to a business service; and logic for monitoring network traffic on a connection involved in the business service and, in response to detecting a change in the connection, populating a data structure containing the business impact information. - View Dependent Claims (13, 14)
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16. A network device, comprising:
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means for receiving business impact information pertaining to a business service; and means for monitoring network traffic on a connection involved in the business service and, in response to detecting a change in the connection, populating a data structure containing the business impact information. - View Dependent Claims (17, 18)
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19. A network management system, comprising:
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configuration logic for provisioning a network deployed probe with business impact information relating to a business service provided over the network, the network probe deployed in the network to monitor network traffic; and fault management logic configured to detect a change in connectivity and obtain the business impact information from the at least one provisioned probe. - View Dependent Claims (20, 21, 22)
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23. A network management system, comprising:
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means for provisioning a network deployed probe with business impact information relating to a business service provided over the network, the network probe deployed in the network to monitor network traffic; and means for detecting a change in connectivity and obtaining the business impact information from the at least one provisioned probe.
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Specification