System and method providing backup local ordering for establishment using a remote ordering system
First Claim
1. :
- An order taking system for an establishment enabling a customer to place an order for an item from said establishment, the system comprising;
order placing equipment located near said establishment being capable of receiving an order for said item from said customer;
a local order taking facility associated with said establishment;
a first communication link adapted to communicate between said order placing equipment and a remote order taking facility;
a second communication link between said order placing equipment and said local order taking facility; and
a switching element that switches said order taking system from a first mode in which said order placing equipment is operatively coupled via said first communication link to said remote order taking facility to a second mode in which said order placing equipment is operatively coupled via said second communication link to said local order taking facility.
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Accused Products
Abstract
An order taking system and method for an establishment, or a plurality of establishments, each having an order taking facility associated with the establishment enabling a customer to place an order for an item from the establishment. Order placing equipment is located near the order taking facility being capable of receiving an order for the item from the customer. A remote order taking facility is located remotely from the establishment. A local order taking facility is associated with the establishment. A first communication link is used between the order placing equipment of the order taking facility and the remote order taking facility. A second communication link is used between the order placing equipment and the local order taking facility. The order taking system is operable in a first mode operatively coupled via said first communication link to said remote order taking facility and in a second mode operatively coupled via said second communication link to said local order taking facility.
23 Citations
20 Claims
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1. :
- An order taking system for an establishment enabling a customer to place an order for an item from said establishment, the system comprising;
order placing equipment located near said establishment being capable of receiving an order for said item from said customer;
a local order taking facility associated with said establishment;
a first communication link adapted to communicate between said order placing equipment and a remote order taking facility;
a second communication link between said order placing equipment and said local order taking facility; and
a switching element that switches said order taking system from a first mode in which said order placing equipment is operatively coupled via said first communication link to said remote order taking facility to a second mode in which said order placing equipment is operatively coupled via said second communication link to said local order taking facility. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16)
- An order taking system for an establishment enabling a customer to place an order for an item from said establishment, the system comprising;
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17. :
- An order taking system for an establishment enabling a customer to place an order for an item from said establishment, the system comprising;
order placing equipment located near said establishment being capable of receiving an order for said item from said customer;
a local order taking facility associated with said establishment;
a remote order taking facility; and
a switching element that switches said order taking system from a first mode in which said order placing equipment is operatively coupled to said remote order taking facility to a second mode in which said order placing equipment is operatively coupled to said local order taking facility. - View Dependent Claims (18, 19, 20)
- An order taking system for an establishment enabling a customer to place an order for an item from said establishment, the system comprising;
Specification