System and Method for Intelligent Script Swapping
First Claim
1. A method for providing data collection from a client at a data collection mechanism, the method comprising:
- collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client;
associating with a second client the first portion of data that was collected from the first client; and
collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client.
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Accused Products
Abstract
A method for providing data collection from a client at a data collection mechanism, the method includes collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client. The method also includes associating with a second client the first portion of data that was collected from the first client. The method further includes collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client.
24 Citations
20 Claims
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1. A method for providing data collection from a client at a data collection mechanism, the method comprising:
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collecting from a first client a first portion of data using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client;
associating with a second client the first portion of data that was collected from the first client; and
collecting from the second client a second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14)
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15. A system capable of providing data collection from a client at a data collection mechanism, comprising:
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a first data collection mechanism adapted to collect a first portion of data from a first client during a first communication session using at least a portion of a first script comprising one or more queries for information to the first client;
a second data collection mechanism adapted to collect a second portion of data from a second client during a second communication session, wherein the second data collection mechanism associates the first portion of data that was collected from the first client during the first communication with the second client and wherein the second data collection mechanism collects the second portion of data using at least some of the first portion of data and a second script comprising one or more queries for information to the second client. - View Dependent Claims (16, 17, 18)
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19. A method for providing data collection from a client at a data collection mechanism, the method comprising:
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collecting from a first client a first portion of data during a first communication session using a first data collection mechanism using at least a portion of a first script comprising one or more queries for information to the first client;
associating with a second client the first portion of data that was collected from the first client; and
collecting from the second client a second portion of data client during a second communication session using a second data collection mechanism, the second data collection mechanism using at least some of the first portion of data and a second script comprising one or more queries for information to the second client. - View Dependent Claims (20)
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Specification