AUTOMATED SCHEME FOR IDENTIFYING USER INTENT IN REAL-TIME
First Claim
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1. A method, comprising:
- receiving a user query;
comparing the user query with different intents derived from previously logged queries;
guessing which of the intents are associated with the user query; and
responding to the user query with the intent guesses.
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Abstract
An intent guessing system receives partial user queries as they are entered by the user. The partial user queries are compared with different intents derived from previously logged queries. Guesses are made as to which of the intents are associated with the partial user query. The intent guesses are then provided as responses to the user query. Features are identified for the earlier logged queries and associated with the derived intents. The derived intents and associated features are then used to identify intents for the partial user queries.
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Citations
21 Claims
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1. A method, comprising:
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receiving a user query;
comparing the user query with different intents derived from previously logged queries;
guessing which of the intents are associated with the user query; and
responding to the user query with the intent guesses. - View Dependent Claims (2, 3, 4, 5, 6, 7, 8, 9)
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10. A computer readable medium having instructions stored thereon that, if executed by a computing platform, are adapted to:
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receive a user query;
submit the user query to a context generator to identify features associated with the user query;
submit the features to a model;
receive one or more intents from the model associated with the features; and
respond to the user query with the one or more intents. - View Dependent Claims (11, 12, 13, 14, 15, 16, 17)
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18. The computer readable medium according to clam 10 wherein the intents include associated probability values that indicate a probability that the intents correctly respond to the user query and the intents are sent or not sent in response to the user query according to the associated probability values.
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19. A system for identifying query intents, comprising:
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an intent guesser configured to receive user queries from a query system;
a context generator configured to receive the user queries from the intent guesser and return back features of the user queries that comprise query tokens, query token stems, and concepts; and
an intent model configured to receive the features from the intent guesser and return back intents associated with the received features. - View Dependent Claims (20, 21)
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Specification