INTELLIGENT PHYSICAL MAIL HANDLING SYSTEM WITH BULK MAILER NOTIFICATION

• US 20080104178A1
• Filed: 10/30/2006
• Published: 05/01/2008
• Est. Priority Date: 10/30/2006
• Status: Abandoned Application

• Current Assignee: International Business Machines Corporation
• Original Assignee: International Business Machines Corporation
• Inventors: Bodin, William K., Agrawal, Kavita
• Application Number:
  US11/554,353
• Publication Number:
  US 20080104178A1
• Time in Patent Office: Days
• US Class Current: 709/206
• CPC Class Codes: G06Q 10/107 Computer-aided management of electronic mailing [e-mailing]

Abstract

A system and method for notifying bulk mail senders of unwanted and rejected pieces of physical mail, including a sorter and imager which intercepts one or more pieces of physical mail, which produces an electronic image of a front panel of each piece of mail, and which physically retains pieces of mail in temporary physical storage, and which cooperates with an optical recognizer to determine an intended recipient for each retained piece of mail, further cooperating with a server that notifies the intended recipients and receives a choice for disposition of the mail, and including a report generator which notifies senders of aggregated rejection and acceptance information.

Claims

1. An article of manufacture comprising:

a computer readable medium suitable for storage of software; and

one or more software programs stored by said medium configured to perform a method of providing feedback of unwanted physical mail pieces to bulk mail enterprises.

2. The article as set forth in claim 1 wherein said method comprises steps of:

intercepting one or more pieces of physical mail by a sorter and imager;

producing an electronic image of a front panel of each piece of said intercepted mail;

physically retaining said pieces of mail in temporary physical storage;

determining by an optical recognition of said pieces of mail an intended recipient for each retained piece of mail;

electronically notifying by a server said intended recipients of said retained pieces of mail, said server receiving a choice from said intended recipient regarding rejection or acceptance of said retained pieces;

aggregating said received choices; and

transmitting a report containing said aggregated choices to a bulk mailer enterprise.

3. The method as set forth in claim 2 wherein said report is machine-readable.

4. The method as set forth in claim 2 wherein said report is human-readable.

5. The system as set forth in claim 2 wherein said report is aggregated over multiple pieces of retained mail for an individual intended recipient.

6. The system as set forth in claim 2 wherein said report is aggregated over multiple intended recipients for an individual design of a piece of retained mail

7. A system for providing feedback of unwanted physical mail pieces to bulk mail enterprises, the system comprising:

a sorter and imager which intercepts one or more pieces of physical mail, which produces an electronic image of a front panel of each piece of mail, and which physically retains said pieces of mail in temporary physical storage;

an optical recognizer which determines from said images an intended recipient for each retained piece of mail;

a server which electronically notifies said intended recipients of said retained pieces of mail, and which receives a choice from said intended recipient regarding rejection or acceptance of said retained pieces;

an acceptance and rejection aggregator which collects said choices; and

a report transmitter which produces a report containing said aggregated choices and transmits said report to a bulk mailer enterprise.

8. The system as set forth in claim 7 wherein said report is machine-readable.

9. The system as set forth in claim 7 wherein said report is human-readable.

10. The system as set forth in claim 7 wherein said report is aggregated over multiple pieces of retained mail for an individual intended recipient.

11. The system as set forth in claim 7 wherein said report is aggregated over multiple intended recipients for an individual design of a piece of retained mail.

12. A method for providing feedback of unwanted physical mail pieces to bulk mail enterprises, the method comprising:

intercepting one or more pieces of physical mail by a sorter and imager;

producing an electronic image of a front panel of each piece of said intercepted mail;

physically retaining said pieces of mail in temporary physical storage;

determining by an optical recognition of said pieces of mail an intended recipient for each retained piece of mail;

electronically notifying by a server said intended recipients of said retained pieces of mail, said server receiving a choice from said intended recipient regarding rejection or acceptance of said retained pieces;

aggregating said received choices; and

transmitting a report containing said aggregated choices to a bulk mailer enterprise.

13. The method as set forth in claim 12 wherein said report is machine-readable.

14. The method as set forth in claim 12 wherein said report is human-readable.

15. The system as set forth in claim 12 wherein said report is aggregated over multiple pieces of retained mail for an individual intended recipient.

16. The system as set forth in claim 12 wherein said report is aggregated over multiple intended recipients for an individual design of a piece of retained mail.