PARAMETER-BASED APPOINTMENT SCHEDULING SYSTEM AND METHOD

• US 20080114638A1
• Filed: 11/10/2006
• Published: 05/15/2008
• Est. Priority Date: 11/10/2006
• Status: Abandoned Application

• Current Assignee: Inspection Management Systems Incorporated
• Original Assignee: Inspection Management Systems Incorporated
• Inventors: HIGGS, Roy, COLLIAU, Russ
• Application Number:
  US11/558,875
• Publication Number:
  US 20080114638A1
• Time in Patent Office: Days
• US Class Current: 705/9
• CPC Class Codes: G06Q 10/06314 Calendaring for a resource
• CPC Class Codes: G06Q 10/06315 Needs-based resource requirements planning or analysis
• CPC Class Codes: G06Q 10/06375 Prediction of business process outcome or impact based on a proposed change
• CPC Class Codes: G06Q 10/109 Time management, e.g. calendars, reminders, meetings or time accounting
• CPC Class Codes: G06Q 10/1095 Meeting or appointment

Abstract

A system for automatically scheduling an appointment for performing a task includes a task time generation module configured to calculate a total time for performing the task in accordance with task parameters provided by a user. The system includes an availability determination module in communication with the task time generation module. The availability determination module is configured to generate a list of entities available for performing the task in accordance with the total time for performing the task, schedules of each entity, and a date/time window specified by the user. The system includes an appointment module in communication with the availability determination module. The appointment module is configured to schedule the appointment for performing the task within the date/time window in accordance with a user selection of at least one entity from the list of available entities.

Claims

1. A system for automatically scheduling an appointment for inspecting a property, comprising:

an inspection duration determination module,

wherein the inspection duration determination module is configured to determine a total inspection time for inspecting the property in accordance with specifications of the property provided by a user;

a roster generation module in communication with the inspection duration determination module,

wherein the roster generation module is configured to generate a list of inspectors available to inspect the property in accordance with the total inspection time, schedules of the inspectors, and an inspection schedule window specified by the user, and

wherein the roster generation module is configured to receive an inspector selection indication from the user for selecting at least one of the available inspectors; and

a scheduler module in communication with the roster generation module,

wherein the scheduler module is configured to schedule an inspection appointment within the inspection schedule window in accordance with the inspector selection indication.

2. The system of claim 1, wherein the inspection duration determination module is configured to determine a total fee for the inspection appointment in accordance with the specifications of the property provided by the user.

3. The system of claim 1, comprising:

a geographical proximity scheduling module in communication with the roster generation module,

wherein the geographical proximity scheduling module is configured to sort the list of available inspectors in geographic order in accordance with travel times to and from the property.

4. The system of claim 1, comprising:

an artifact delivery module in communication with the scheduler module,

wherein the artifact delivery module is configured to communicate artifacts resulting from an inspector performing an inspection.

5. The system of claim 1, comprising:

a workflow management module in communication with the scheduler module,

wherein the workflow management module is configured to manage task workflows for an inspection appointment.

6. A method of automatically scheduling an appointment for inspecting a property, comprising the steps of:

a.) determining a total inspection time for inspecting the property in accordance with specifications of the property provided by a user;

b.) generating a list of inspectors available to inspect the property in accordance with the total inspection time, schedules of the inspectors, and an inspection schedule window specified by the user;

c.) receiving an inspector selection indication from the user for selecting at least one of the available inspectors; and

d.) scheduling an inspection appointment within the inspection schedule window in accordance with the inspector selection indication.

7. The method of claim 6, comprising the step of:

e.) determining a total fee for the inspection appointment in accordance with the specifications of the property provided by the user.

8. The method of claim 6, comprising the step of:

e.) sorting the list of available inspectors in geographic order in accordance with travel times to and from the property.

9. The method of claim 6, comprising the step of:

e.) communicating artifacts resulting from an inspector performing an inspection.

10. A system for automatically scheduling an appointment for performing a task, comprising:

a task time generation module,

wherein the task time generation module is configured to calculate a total time for performing the task in accordance with task parameters provided by a user;

an availability determination module in communication with the task time generation module,

wherein the availability determination module is configured to generate a list of entities available for performing the task in accordance with the total time for performing the task, schedules of each entity, and a date/time window specified by the user; and

an appointment module in communication with the availability determination module,

wherein the appointment module is configured to schedule the appointment for performing the task within the date/time window in accordance with a user selection of at least one entity from the list of available entities.

11. The system of claim 10, comprising:

a fee determination module,

wherein the fee determination module is configured to determine a total fee for the appointment in accordance with the task parameters provided by the user.

12. The system of claim 10, wherein the availability determination module comprises:

a geographical proximity scheduling module,

wherein the geographical proximity scheduling module is configured to sort the list of available entities in geographic order in accordance with travel times to and from the task site.

13. The system of claim 10, comprising:

an artifact delivery module in communication with the appointment module,

wherein the artifact delivery module is configured to communicate artifacts resulting from an entity performing the task.

14. The system of claim 10, comprising:

a workflow management module in communication with the appointment module,

wherein the workflow management module is configured to manage task workflows for an appointment.

15. The system of claim 10, comprising:

a display module in communication with the appointment module.

16. The system of claim 15, wherein the display module is configured to display a schedule of available appointments.

17. The system of claim 10, comprising:

a communication module in communication with the appointment module.

18. The system of claim 10, wherein the appointment module is configured to communicate an appointment confirmation to appointment participants via the communication module.

19. The system of claim 10, wherein the appointment module is configured to communicate an appointment reminder to each entity for each appointment via the communication module.

20. The system of claim 19, wherein the appointment reminder includes a log of substantially all appointments for a day for the entity.

21. The system of claim 19, wherein the appointment reminder includes travel directions for appointments.

22. The system of claim 10, wherein the availability determination module is configured to determine travel time to and from a task site in accordance with an address of a task site, and

wherein the availability determination module is configured to include the travel time in generating the list of available entities.

23. The system of claim 22, wherein the availability determination module is configured to receive a travel offset for modifying the travel time to and from the task site, and

wherein the availability determination module is configured to modify a time length of the travel time in accordance with the travel offset.

24. The system of claim 10, wherein the availability determination module is configured to generate a list of appointments ranked in order of geographic proximity to a predetermined location.

25. The system of claim 10, wherein the availability determination module is configured to optimize a travel schedule for each entity in accordance with geographical locations of appointments for each day.

26. The system of claim 10, wherein the availability determination module is configured to assign a plurality of entities for the appointment.

27. The system of claim 26, wherein the availability determination module is configured to allot a portion of the appointment to each of the plurality of entities.

28. A method of automatically scheduling an appointment for performing a task, comprising the steps of:

a.) calculating a total time for performing the task in accordance with task parameters provided by a user;

b.) generating a list of entities available for performing the task in accordance with the total time for performing the task, schedules of each entity, and a date/time window specified by the user; and

c.) scheduling the appointment for performing the task within the date/time window in accordance with a user selection of at least one entity from the list of available entities.

29. The method of claim 28, comprising the step of:

d.) determining a total fee for the appointment in accordance with the task parameters provided by the user.

30. The method of claim 28, comprising the step of:

d.) sorting the list of available entities in geographic order in accordance with travel times to and from a task site.

31. The method of claim 28, comprising the step of:

d.) communicating artifacts resulting from an entity performing the task.

32. The method of claim 28, comprising the step of:

d.) determining travel time to and from a task site in accordance with an address of a task site; and

e.) scheduling the appointment to include the travel time.

33. The method of claim 32, comprising the steps of:

f.) receiving a travel offset for modifying the travel time to and from the task site; and

g.) modifying a time length of the travel time in accordance with the travel offset.

34. The method of claim 28, comprising the step of:

d.) generating a list of appointments ranked in order of geographic proximity to a predetermined location.

35. The method of claim 28, comprising the step of:

d.) optimizing a travel schedule for each entity in accordance with geographical locations of appointments for each day.