Barge-in capability for emergency call returns
First Claim
1. In a communication system having connected an original calling party to a Public Safety Answering Point (PSAP) coincident to an emergency call, and wherein the emergency call is terminated prematurely, a method of reconnecting the PSAP to the original calling party, comprising:
- receiving a call return request initiated by the PSAP, the call return request including a PSAP indicator so as to identify the call return request as having a high priority;
coincident to receiving the call return request, detecting that the original calling party is engaged in another call with at least one other party; and
based on the priority of the call return request, reconnecting the PSAP to the original calling party even though the original calling party is engaged in another call.
1 Assignment
0 Petitions
Accused Products
Abstract
A barge-in capability for emergency call returns is disclosed. The barge-in capability allows a PSAP to connect to an original calling party in instances where the party party is engaged in another call at the time of the call return attempt. Barge-in may be implemented by setting up a 3-way conference between the PSAP, the original calling party and at least one other party associated with the other call; or alternatively, by disconnecting the at least one other party and setting up a 2-way connection between the PSAP and the original calling party.
16 Citations
13 Claims
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1. In a communication system having connected an original calling party to a Public Safety Answering Point (PSAP) coincident to an emergency call, and wherein the emergency call is terminated prematurely, a method of reconnecting the PSAP to the original calling party, comprising:
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receiving a call return request initiated by the PSAP, the call return request including a PSAP indicator so as to identify the call return request as having a high priority; coincident to receiving the call return request, detecting that the original calling party is engaged in another call with at least one other party; and based on the priority of the call return request, reconnecting the PSAP to the original calling party even though the original calling party is engaged in another call. - View Dependent Claims (2, 3, 4, 5, 6)
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7. A communication system comprising:
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a Public Safety Answering Point (PSAP) adapted for serving emergency calls, the PSAP operable to receive an emergency call from an original calling party and, if the emergency call is terminated prematurely, to initiate a call return to the original calling party; a terminating node operable to receive the call return and to reconnect the PSAP to the original calling party, the terminating node operable to reconnect the PSAP to the original calling party even though the original calling party is engaged in another call with at least one other party. - View Dependent Claims (8, 9, 10)
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11. An article comprising:
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one or more computer-readable signal-bearing media; and means in the one or more media, responsive to receiving a call return request from a Public Service Answering Point (PSAP), to reconnect the PSAP to an original calling party having initiated an emergency call, the reconnect means operable to reconnect the PSAP to the original calling party even though the original calling party is engaged in another call with at least one other party. - View Dependent Claims (12, 13)
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Specification